User Stories
User stories are short, simple descriptions of a feature told from the perspective of the person who desires the new capability, usually a user or customer of the system.
They typically follow a simple structure:
As a < type of user >, I want < some goal > so that < some reason >. User stories typically include acceptance criteria to further explain the goals of the user.
User Story Resources
User Story Template Printable Template - This allows for team members to articulate who is the end-user, what is the goal and benefit of the product/project deliverable. We recommend using sticky notes when writing out user stories but this template makes it easy!
Design Thinking ToolBox - Lots of great Design Thinking tools to support visioning and planning within the Scrum Framework.
Interview for Empathy - Storytelling tool where the users are described, quotations are written down and interpreted, and the interviewer draws conclusions from what is shared.
Empathy Map - The goal of this tool is to gain a deep insight into potential users by answering as many open Wh-questions as possible.
Explorative Interview - The interview tool helps to explore the everyday life of the user and understand needs prior to thinking about solutions.