Post date: Aug 31, 2018 2:6:54 PM
Explanation:
There were two meters in the Williams College bill run that had gone backwards. When a meter goes backwards, MUNIS sees it as a meter over-run. And calculates charges based on the meter spinning that far.
The standard protocol is for me to go in and make the necessary adjustment to the account prior to final processing of the commitment. That didn't happen this time. The error was caught afterwards and an abatement was issued. I contacted Janet and it was determined that the corrections could not be made in the bill run.
Therefore an abatement of $1,075,760.88 was issued. The College has been notified of the corrected bill amounts.