Learning the Chromebook keyboard: If you can't remember what the keys do on your Chromebook's keyboard press CTRL+ALT+?. It will display a keyboard that you can Hold Ctrl, Alt, Shift, or Search to see keyboard shortcuts for the modifiers. Press Ctrl+Alt+/ or Escape to hide the display.
Adding shared items to your Drive: When someone shares something with you in Google, right click and select "Add to My Drive" and you'll be able to access it in "My Drive"
Making a Copy of files: If you cannot edit a document it may be set to "read-only". To make a copy click on "File" then "Make a Copy".
Fixing a flipped screen: If a student accidentally turns the screen, try the following. For a chromebook press Ctrl + Shift + refresh and for a Windows PC press Ctrl + Alt + UP Arrow Keys (or one of the other Arrow Keys). You can also right-click on empty Desktop > Graphics Options > Rotation. You must be logged on to the computer to do these.