Pre-requirements for Star Academy:
Microsoft Windows 7, 8 or 10.
Microsoft Office 2010 (32-bit) or above (including MS Access).
Microsoft Visual Studio C++ Redistributable (x86 or x64) depending on operating system used.
MySQL ODBC Connector 8.02 (x86 or x64) depending on the operating system used.
Command Prompt 'CMD' must not be locked down within the GPO or Windows Registry, as this is used for logo and ftp transfers.
Please ensure your Broadband provider has opened the following ports to the following hosts:
SCHVMMYSQL03.EDSOL-FINANCE.ORG.UK on port 56740
SCHVMMYSQL04.EDSOL-FINANCE.ORG.UK on port 56740
ftps.norfolk.gov.uk on port 20
ftps.norfolk.gov.uk on port 21
ftps.norfolk.gov.uk on port 59883
White list ‘live@edsol-finance.org.uk’ on the email server to ensure password resets are received by the internal users
Allow WinSCP.exe be run from the machines using the MSAccess client.
We strongly recommend that machines do not access Star Academy on a Wi-Fi/wireless connection as this can cause stability issues.
Please get your ICT provider to ensure the following sites are whitelisted to ensure upgrades can be run:
Each academy must provide one Primary Users email address (for login purposes). This user will be the responsible person for setting up and controlling future access to users within the datafile for the Academy. It is strongly recommended that the email address is only accessible by the user and is not a generic email address such as office@ or finance@.
To Install Academy cloud on your PC, please follow the following steps
Download (this file) to your desktop. When prompted select 'saveas' and choose the Desktop.
Open the file downloaded.
Star Accounts will attempt to install the required files but some will need to be installed manually if missing from your PC. You will be prompted which files to install and these can be downloaded below.
When the required files have all been installed you will be prompted for your username. This will be your email address.
Your password will have been either previously provided (or known if you have multiple accounts). If you don’t know your password enter your email address and click on the key symbol (top left). This will send an email to the registered email account with a reset password.
The Star Accounts Website can be accessed from here: https://edsol-finance.org.uk - Currently used for creating and receipting orders.
Possible required files: