Umbrella Support Center

Support, Tutorials, Documentation, and Links.

Welcome to the Cisco Umbrella support page, which will provide information on how to manage web filtering settings. These guides, FAQs, and links cover the most common topics encountered when dealing with Umbrella. Please click any link to see a more detailed description. To request additions to this site, please send us an email at


Malware Protection and Content Filtering Webinar

Frequently asked questions

Getting started

Preventing circumvention

Flushing DNS cache

Managing the filter

Creating a policy

Destination lists

Content categories

Application Settings

Security Settings

Block page appearance

Logs and reporting

Security overview & activity

Activity search

Exporting & scheduling reports


Managing accounts

Bypassing the filter