Suspension and Cancellation

Following is the detailed process of suspension of the account in all 3 platforms CTR, CQM and CFA. You will also need to update account status and case status in CRM for suspended account.

Suspension Process.pdf


Cancellation Process


Quiz:

Please complete the following quiz. Results can be seen after submitting the quiz. (Be sure to click on the "View Your Score" Link on the submission confirmation page.)