PROMOTIONS & GIFT CARDS
PROMOTIONS & GIFT CARDS
FRIEND REFERRALS
_____________________For every TWO friends that a Fiver brings to class, they get one free class in return.
The friend has to make a purchase in order for the client to get the free class.
Find customer using email address or name using the Find Customer button
When a client refers a friend for a sale, add a note to the client's account by selecting the Notes section
Add the date the friend was referred
When the client has two referrals, you can add a credit to their account
Add credit by selecting Credit tab on the Account page and Add Credit
GILT PROMOTIONS
_____________________GILT is featuring us with Sweats in the City (as of 8/16/22) so we may need to set up some discounted credits for peeps emailing in over the next couple weeks.
Clients have already paid, so you’ll add packages to their Mariana Tek account using the expiration date from GILT. Make sure to discount the purchases at 100% and note that these are for GILT.
These are the offers:
7 Pack - MSRP: $232 - Gilt Price: $159 (31% off) - Expires in 3 months
12 Pack - MSRP: $367 - Gilt Price: $255 (30% off) - Expires in 3 months
1 Year Subscription to 305 At Home - MSRP: $175 - Gilt City Price: $99
REDEEMING GILT/PULSD/AUCTION PREPAID PACKAGES
_____________________Ask for verification of purchase from customer (PDF, email, verification code, etc)
If client is not in the system, create an account for them
Find Customer > New Customer > add at least name, email, phone number to account > default password 305fitness
Find customer using email address or name using the Find Customer button
Once on their account, click on the POS button on the top right corner
Select the package they bought via GILT, auction, etc from items
Check out
Apply 100% discount to the package
Add verification or discount code to notes section for class pack
Check out
SELLING A GIFT CARD
_____________________Find customer using email address or name using the Find Customer button
Once on their account, click on the POS button on the top right corner
Search Gift Card to find the preselected options
Use the Recipient Name, Email, and Custom Message desired by the client
Check out the customer
The recipient will receive the gift card via email which will contain Gift Card code used to redeem credit
REDEEMING A GIFT CARD OR ADDING AN ACCOUNT BALANCE
_____________________Find customer using email address or name using the Find Customer button
Go to Payment Methods tab
Select Redeem Gift Card or Add Account Balance depending on task
For gift card, you must enter the Gift Card code which will be in their emailed Gift Card
For account balance, enter amount to be added to account
REDEEMING A GIFT CARD OR ADDING AN ACCOUNT BALANCE
_____________________Find customer using email address or name using the Find Customer button
Go to Payment Methods tab
Select Redeem Gift Card or Add Account Balance depending on task
For gift card, you must enter the Gift Card code which will be in their emailed Gift Card
Note that customers can manually redeem their gift card by entering code into the 305 Fitness Studio App
For account balance, enter amount to be added to account