PROMOTIONS & GIFT CARDS

FRIEND REFERRALS

• For every TWO friends that a Fiver brings to class, they get one free class in return.

• • • The friend has to make a purchase in order for the client to get the free class.

• Find customer using email address or name using the Find Customer button

• When a client refers a friend for a sale, add a note to the client's account by selecting the Notes section

• Add the date the friend was referred

• When the client has two referrals, you can add a credit to their account

• Add credit by selecting Credit tab on the Account page and Add Credit

GILT PROMOTIONS

• GILT is featuring us with Sweats in the City (as of 8/16/22) so we may need to set up some discounted credits for peeps emailing in over the next couple weeks.

• Clients have already paid, so you’ll add packages to their Mariana Tek account using the expiration date from GILT. Make sure to discount the purchases at 100% and note that these are for GILT.

• These are the offers:

  • 7 Pack - MSRP: $232 - Gilt Price: $159 (31% off) - Expires in 3 months

  • 12 Pack - MSRP: $367 - Gilt Price: $255 (30% off) - Expires in 3 months

  • 1 Year Subscription to 305 At Home - MSRP: $175 - Gilt City Price: $99

REDEEMING GILT/PULSD/AUCTION PREPAID PACKAGES

1. Ask for verification of purchase from customer (PDF, email, verification code, etc)

2. If client is not in the system, create an account for them

   • Find Customer > New Customer > add at least name, email, phone number to account > default password 305fitness

3. Find customer using email address or name using the Find Customer button

4. Once on their account, click on the POS button on the top right corner

5. Select the package they bought via GILT, auction, etc from items

6. Check out

7. Apply 100% discount to the package

8. Add verification or discount code to notes section for class pack

9. Check out

SELLING A GIFT CARD

1. Find customer using email address or name using the Find Customer button

2. Once on their account, click on the POS button on the top right corner

3. Search Gift Card to find the preselected options

4. Use the Recipient Name, Email, and Custom Message desired by the client

5. Check out the customer

6. The recipient will receive the gift card via email which will contain Gift Card code used to redeem credit

REDEEMING A GIFT CARD OR ADDING AN ACCOUNT BALANCE

1. Find customer using email address or name using the Find Customer button

2. Go to Payment Methods tab

3. Select Redeem Gift Card or Add Account Balance depending on task

4. For gift card, you must enter the Gift Card code which will be in their emailed Gift Card

5. For account balance, enter amount to be added to account

REDEEMING A GIFT CARD OR ADDING AN ACCOUNT BALANCE

1. Find customer using email address or name using the Find Customer button

2. Go to Payment Methods tab

3. Select Redeem Gift Card or Add Account Balance depending on task

4. For gift card, you must enter the Gift Card code which will be in their emailed Gift Card

5. Note that customers can manually redeem their gift card by entering code into the 305 Fitness Studio App

6. For account balance, enter amount to be added to account