Emails & Text Magic

Email RESPONSE Guidance

At-Home Email response Guidance

Email Account Info

Text Magic

Access TextMagic with this link. It should be bookmarked on all 305 computers!

We use text magic to directly contact clients. We have found that clients are typically more responsive to texts vs emails so feel free to text clients in the following situations (not comprehensive):

• Waitlisted client when there is an opening in class outside of the autofill window (2 hrs)

• First timer who missed their first class

• Additional info for a promotion/sale discussed with client before/after class

• Lost item found

• Response to a voicemail if urgent