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If you are finding things difficult, it is important to know that you do not have to struggle alone. We can help you find support. Mental health support is available at the university, there are many external support resources available and you can access in crisis now.
Other support is dedicated to special needs:
The Physical Health page, covers sexual violence, domestic violence, alcohol and drug related issues and eating disorders.
The Hate Crime page, provides supports on being a victim of assault and hate crime including racial and LGBTQ+ discrimination.
Support at the university
Open Door
Open Door
A team of mental health practitioners and student wellbeing officers providing support to psychological, mental health difficulties, emotional issues. It’s dedicated to registered students at the University of York. It’s a confidential service.
Student Assistance Programme(SAP)
Student Assistance Programme(SAP)
SAP is a confidential benefit designed to help you deal with personal and professional problems that could be affecting your home or student life, health, and general wellbeing.
It offers a translation service for students to access mental health counsellors in their own language. *If an interpreter or specialist advisor is not available, they will call back from an unlisted number.
Helpline: 0800 028 0199
available 24/7, 365 days a year
TalkCampus
TalkCampus
Is a peer-to-peer support platform. An app where students come together to support each other. You can speak in whatever language feels most comfortable for you.
TalkCampus is anonymous.
External sources of support
Your doctor
Your doctor
Your doctor can diagnose your mental health needs and offer guidance and medical treatment.
Mental illnesses often have physical causes and symptoms. Your doctor may prescribe medication but they can also help you access talking therapies and psychological treatment.
Make sure you are registered with a doctor - see the information on healthcare to find out how.
Improving Access to Psychological Therapies (IAPT)
Improving Access to Psychological Therapies (IAPT)
York & Selby IAPT offer evidence-based psychological treatments for stress, anxiety difficulties and depression. IAPT is not a crisis or urgent response service.
They offer appointments on campus and you do not need a referral from a GP, though you must be registered with a GP in York or Selby. Telephone +44 (0)1904 556840.
IAPT also have an online service, SilverCloud Online CBT (Cognitive Behaviour Therapy). If you would like to access this free service, which can be prescribed instead of or before any other treatment options, please contact IAPT on 01904 294841 or email iaptyorkselby.lypft@nhs.net
Student Minds
Student Minds is the UK’s student mental health charity, providing peer support programmes and resources. Made up of students, they run campaigns designed to raise awareness of mental health issues and signpost students to the appropriate resources.
Get involved with the York branch on Facebook and Instagram at @uoystudentminds.
Samaritans
Samaritans
The Samaritans are available for anyone who is going through a difficult time. Whatever you’re facing, they’re there to listen, they won't make decisions for you. Available to call, email, send a letter or download the self-help app.
Call: 116 123 (free line)
Confidential and emotional support 24/7.
Shout
Shout
Shout is a free, confidential, 24/7 text support service for anyone in the UK who is struggling to cope.
To start a conversation, text the word 'SHOUT' to 85258
Students Against Depression
Students Against Depression is a service run by students offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking.
HOPELINE247
HOPELINE247
HOPELINE247 is a confidential support and advice service for people under 35 who are experiencing thoughts of suicide or anyone concerned that a young person could be thinking about suicide. Call 0800 068 4141.
The Mix
The Mix
The Mix provides essential support for under 25’s. Call 0808 808 4994 or use the chat service.
CALM (Campaign Against Living Miserably)
CALM (Campaign Against Living Miserably)
The Campaign Against Living Miserably (CALM) is especially aimed at males who may be experiencing isolation and low mood. Contact them between 5pm and midnight on 0800 58 58 58 or use the chat service.
The Haven @ 30 Clarence Street (out of hours service)
The Haven @ 30 Clarence Street (out of hours service)
The Haven @30 Clarence Street provides a warm and welcoming space to access support and relieve emotional distress. It's open every night between 6pm and 11pm.
No appointment is needed, just turn up or phone 07483 141 310.
Mental Health and Wellbeing in York
Mental Health and Wellbeing in York
The Mental Health and Wellbeing in York (PDF , 21,218kb) directory provides a comprehensive list of external resources for support, advice and information on mental wellbeing available in York.
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