Removing a Profile from Chromebook

  1. Ensure username and password are entered correctly.

  2. Remove all other user profiles from the device. This can be done at the sign-in screen.

    • Click the profile you want to remove.

    • Next to the user's name on the profile, click the “down” arrow.

    • Click “Remove this User.”

    • A dialogue box will appear. Click “Remove this User” again.

  3. Repeat step 2 for each profile that you want to remove.

  4. Try signing into device again.