Check out our previous journal issues in the Journal Archive!
The Employee Referral Program (ERP) provides employees and their families with opportunities to obtain assistance for a variety of personal problems which may affect their continued functioning as productive members West Virginia State Government or society as a whole. Confidential referrals are made for treatment with independent, off-site, professionals who are experienced in a wide range of issues including:
Workplace concerns
Grief and loss
Interpersonal conflicts
Addiction and recovery
Anxiety, depression, trauma
Stress management
Mental wellness
Parenting or eldercare support
Financial issues
There are a variety of locations for treatments, services, and more based on county or area. Your insurance plan may cover different services. The booklet button to the right will give you more details on amount of coverage and types of coverage.
Feeling anxious, overwhelmed or emotionally exhausted? We are here to help. Our professional crisis counselors are trained to listen and help you find the way forward with stress-management strategies as well as community resources and referrals. Talk to someone who cares and can help today.
You can call, text, or chat with a professional counselor for FREE.
"HELP4WV offers a 24/7 call, chat, and text line that provides immediate help for any West Virginian struggling with an addiction or mental health issue.
Many of those answering our accredited helpline are peer-support specialists or recovery coaches. This means that they have personal experience in recovery from a mental health or substance abuse issue. This initiative, funded by the Department of Health and Human Resources, is designed to streamline the process of seeking help for behavioral health issues.
The helpline staff offers confidential support and resource referrals, including self-help groups, out- patient counseling, medication-assisted treatment, psychiatric care, emergency care, and residential treatment.
The helpline provides assistance for those who need help themselves, and guidance for those seeking help for loved ones. It is also an ideal way for social workers, nurses, and others involved in discharge or care planning to access a comprehensive list of state resources."
Charleston, WV
CAMC Family Resource Center - short-term counseling and more
800 Pennsylvania Ave, Charleston, WV 25302
304-388-2545
KPCC Counseling
1116 Kanawha Blvd E, Charleston, WV 25301
304-346-9689
Call 911 if you or someone you know is in immediate danger or go to the nearest emergency room.
National Suicide Prevention Lifeline
Call 1-800-273-TALK (8255); (En español) 1-888-628-9454
Use Lifeline Chat on the web
The Lifeline is a free, confidential crisis service that is available to everyone 24 hours a day, seven days a week. The Lifeline connects people to the nearest crisis center in the Lifeline national network. These centers provide crisis counseling and mental health referrals.
Text “HELLO” to 741741
The Crisis Text hotline is available 24 hours a day, seven days a week throughout the U.S. The Crisis Text Line serves anyone, in any type of crisis, connecting them with a crisis counselor who can provide support and information.
Call 1-800-273-TALK (8255) and press 1 or text to 838255
Use Veterans Crisis Chat on the web
The Veterans Crisis Line is a free, confidential resource that connects veterans 24 hours a day, seven days a week with a trained responder. The service is available to all veterans, even if they are not registered with the VA or enrolled in VA healthcare.
Call or text 1-800-985-5990
The disaster distress helpline provides immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. The helpline is free, multilingual, confidential, and available 24 hours a day, seven days a week.
Contact social media outlets directly if you are concerned about a friend’s social media updates or dial 911 in an emergency.
(*information from the National Institute of Mental Health)
Treatment for mental illnesses usually consists of therapy, medication, or a combination of the two. Treatment can be given in person or through a phone or computer (telemental health). It can sometimes be difficult to know where to start when looking for mental health care, but there are many ways to find a provider who will meet your needs.
Primary Care Provider: Your primary care practitioner can be an important resource, providing initial mental health screenings and referrals to mental health specialists. If you have an appointment with your primary care provider, consider bringing up your mental health concerns and asking for help.
Federal Resources: Some federal agencies offer resources for identifying health care providers and help in finding low-cost health services. These include:
Substance Abuse and Mental Health Services Administration (SAMHSA): For general information on mental health and to locate treatment services in your area, call the SAMHSA Treatment Referral Helpline at 1-800-662-HELP (4357). SAMHSA also has a Behavioral Health Treatment Locator on its website that can be searched by location.
Health Resources and Services Administration (HRSA): HRSA works to improve access to health care. The HRSA website has information on finding affordable healthcare, including health centers that offer care on a sliding fee scale.
Centers for Medicare & Medicaid Services (CMS): CMS has information on its website about benefits and eligibility for mental health programs and how to enroll.
The National Library of Medicine (NLM) MedlinePlus: NLM’s website has directories and lists of organizations that can help in identifying a health practitioner.
Treatment works best when you have a good relationship with your mental health provider. If you aren’t comfortable or are feeling like the treatment is not helping, talk with your provider, or consider finding a different provider or another type of treatment. If you are a child or adolescent, consider speaking with your doctor or another trusted adult. Do not stop current treatment without talking to your doctor.
(*information from the National Institute of Mental Health)
National Agencies and Advocacy and Professional Organizations
Advocacy and professional organizations can be a good source of information when looking for a mental health provider. They often have information on finding a mental health professional on their website, and some have practitioner locators on their websites. Examples include but are not limited to:
(*information from the National Institute of Mental Health)
Help for Service Members and Their Families
Current and former service members may face different mental health issues than the general public. For resources for both service members and veterans, please visit the MentalHealth.gov page Help for Service Members and Their Families page or the U.S. Department of Veteran Affairs’ mental health page.
Military OneSource is a free service provided by the Department of Defense to service members and their families to help with a broad range of concerns, including possible mental health problems. Call and talk anytime, 24 hours a day, 7 days a week, at 1-800-342-9647.
Treatment works best when you have a good relationship with your mental health provider. If you aren’t comfortable or are feeling like the treatment is not helping, talk with your provider, or consider finding a different provider or another type of treatment. If you are a child or adolescent, consider speaking with your doctor or another trusted adult. Do not stop current treatment without talking to your doctor.
(*information from the National Institute of Mental Health)
Once you find a potential provider it can be helpful to prepare a list of questions to help you decide if they are a good fit for you. Examples of questions you might want to ask a potential provider include:
What experience do you have treating someone with my issue?
How do you usually treat someone with my issue?
How long do you expect treatment to last?
Do you accept my insurance?
What are your fees?
Treatment works best when you have a good relationship with your mental health provider. If you aren’t comfortable or are feeling like the treatment is not helping, talk with your provider, or consider finding a different provider or another type of treatment. If you are a child or adolescent, consider speaking with your doctor or another trusted adult. Do not stop current treatment without talking to your doctor.
(*information from the National Institute of Mental Health)
The summary plan description from PEIA can help you find what services will be covered under your plan!