It’s the fastest and most effective way to get support. When you submit a request, several people on our team are notified immediately, and everything stays in one place—so nothing slips through the cracks.

We aim to respond within two business days for standard requests. If it’s urgent, we’ll jump on it as quickly as possible.

Prefer to reach out directly?
helpdesk@watsoncreative.com
(800) 280-3057
Or connect with your account manager.

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A Quick Note on Support vs. Maintenance
Support and maintenance are two different things. Maintenance covers the behind-the-scenes work—like plugin updates, security patches, and keeping your site running smoothly. Support covers new requests, updates to existing pages, or edits to previously approved work.

For a full breakdown of what’s included, check your hosting agreement. It outlines what’s covered—and what might require additional scope.