Chromebook HELP!
My Chromebook is Slow or not Working - https://sites.google.com/vvuhsd.org/technology-resources/home
Check with your school site about replacing/exchanging
I need a Hotspot or WiFi-
Please call or email your school site to check availability or
Email helpdesk@vvuhsd.org with the Subject of 'Hotspot Needed'
Mobile Bus WiFI at many parks is also available - https://www.vvuhsd.org/news/what_s_new/w_i_f_i_locations
Common issues - Please check twice:
New logins, Enrollment, Verified Absences
Student has just enrolled that day(CEC); therefore, no accounts have been created or synced (24-36 hours)
Content Keeper! - Open new tab and close Content Keeper tab(or reboot)
Need to use Google Chrome Browser (not Safari or Internet Explorer)
Wrong Classlink URL - Read Instructions
https://launchpad.classlink.com/vvstu
https://sites.google.com/vvuhsd.org/classlinkinstructions/home
Google Classroom Sync to Aeries not updated (Teacher can re-link in AERIES)
meet.google.com -> doesn't always open (refresh page); make sure the teacher is hosting an active Google Meet
Email your teacher if this is not working or leave a Class comment and read through the Classroom Stream
Home WiFi is slow -> random network/WiFi interference; too many users online (students all using google meets/zoom); too many extra devices online not used for school (SmartTV, Gaming Consoles, Phones/Tablets, Desktops/Laptops)
Chromebook and Operating System Updates-
Your Chromebook automatically checks for and downloads updates when connected to Wi-Fi or Ethernet; however, please check the About Chrome page and make sure.
How to Update - https://support.google.com/chromebook/answer/177889?hl=en
How do I login?
Full Last name, your first initial of your first name, the last 3 digits of your student ID#, and the last 2 digits of your Birthyear.
This is an Example Username: StudentF98705
This is an Example Email: StudentF98705@vvstu.org