Chromebook HELP!

My Chromebook is Slow or not Working - https://sites.google.com/vvuhsd.org/technology-resources/home

• Check with your school site about replacing/exchanging

I need a Hotspot or WiFi-

• Please call or email your school site to check availability or

  • Email helpdesk@vvuhsd.org with the Subject of 'Hotspot Needed'

• Mobile Bus WiFI at many parks is also available - https://www.vvuhsd.org/news/what_s_new/w_i_f_i_locations

Common issues - Please check twice:

• New logins, Enrollment, Verified Absences

  • Student has just enrolled that day(CEC); therefore, no accounts have been created or synced (24-36 hours)

• Content Keeper! - Open new tab and close Content Keeper tab(or reboot)

• Need to use Google Chrome Browser (not Safari or Internet Explorer)

• Wrong Classlink URL - Read Instructions

  • https://launchpad.classlink.com/vvstu

  • https://sites.google.com/vvuhsd.org/classlinkinstructions/home

• Google Classroom Sync to Aeries not updated (Teacher can re-link in AERIES)

• meet.google.com -> doesn't always open (refresh page); make sure the teacher is hosting an active Google Meet

  • Email your teacher if this is not working or leave a Class comment and read through the Classroom Stream

• Home WiFi is slow -> random network/WiFi interference; too many users online (students all using google meets/zoom); too many extra devices online not used for school (SmartTV, Gaming Consoles, Phones/Tablets, Desktops/Laptops)

Chromebook and Operating System Updates-

• Your Chromebook automatically checks for and downloads updates when connected to Wi-Fi or Ethernet; however, please check the About Chrome page and make sure.

• How to Update - https://support.google.com/chromebook/answer/177889?hl=en

How do I login?