Another common use is to create multiple email address alias for the same person. ZOHO Mail does have this feature but however, you'll need your administrator access to do it at the cPanel level.
A new window will popup redirecting you to the cPanel for your ZOHO Mail.
Note:
This time, head to Mail Accounts and select the user you want to have the alias.
Just select the button and the form will appear. Fill in the alias and save it.
The alias is not attached to that user.