Calling Police

We know our neighborhood best.

If you see or hear out of the ordinary activities, please call the Memphis Police Department Non - Emergency Number (901) 545 - COPS (2677) immediately.

If an emergency, call 911.

Trust your instincts.

Do not hesitate or be reluctant to call about suspicious activities or persons because you think the MPD has "more important things to do." Let law enforcement assess and prioritize calls.

Stalling our calls only hinders the MPD. For all we know, law enforcement may be working on other crimes involving the suspicious vehicles or persons we see. Our phone calls and tips could provide missing puzzle pieces.

There is no substitute for law enforcement officers responding to a resident's timely phone call. Officers may be able to prevent or stop a crime, or make an arrest. We need to call the MPD so officers can assist us.

When calling MPD, please always do the following:

1. Above all, stay calm.

2. Take a deep breath and look around. Know your location.

3. Let the call taker control the call and ask you questions.

Answer all questions to the best of your ability.
If asked a question for which you do not have an answer, just say, "I don't know."
Answering questions does NOT delay emergency services because different call takers are talking simultaneously to you and to the first responders.

4. Do your best to provide as much detail as you can regarding

What happened?
When did it occur?
Where did it occur?
Where are you in relation to what's happening?
What makes the person's actions suspicious?
Has anyone been injured?
Description of persons involved, including clothing
Vehicle description and license number?
Did the person say anything? If so, what?
Were any weapons displayed, or was there threat of a weapon?
Last known location
Direction of travel of persons/vehicles leaving the location

5. Give your name, phone number, and address

6. Tell Dispatch you wish to speak to the responding officer(s)

7. Stay on the line until told to hang up

8. Stay calm.

Updated 10/07/2019

The MPD Mount Moriah Station Neighborhood Impact Officer encourages residents to speak with the responding officer(s) because:

You have opportunity to explain what you saw or heard directly to the officers

You help the officers because Dispatch frequently condenses what is said in telephone calls

You can tell the officers where the activity was last seen or heard, which is very helpful if it has moved since your initial call.

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