Account Suspension & Ban Policy 

This document outlines the guidelines and procedures regarding account suspensions and bans. Our goal is to ensure a safe, fair, and respectful environment for all users.

1. Reasons for Suspension

We may suspend or restrict accounts if they engage in any of the following:

• Violation of Community guidelines – Breaking the rules or policies governing platform usage.

• Inappropriate or Harmful Behavior – Harassment, abusive language, hate speech, or threats towards other users or staff.

• Fraudulent Activity – Attempts to scam, impersonate, or engage in deceptive practices.

• Security Concerns – Unauthorized access, suspicious login activity, or attempts to exploit system vulnerabilities.

• Payment Issues – Chargebacks, unpaid dues, or fraudulent transactions (if applicable).

• Content Violations – Sharing illegal, offensive, or prohibited content.

2. Temporary vs Permanent Bans

• Temporary Suspension

  • Applied for minor or first-time violations.

  • Duration depends on the severity of the offense (e.g., 24 hours, 7 days, or 30 days).

  • During suspension, account access is restricted or disabled.

  • Users may regain full access once the suspension period is over.

• Permanent Ban

  • Applied for repeated violations or serious misconduct.

  • User loses access to their account indefinitely.

  • Content, data, or progress linked to the account may be removed or restricted.

  • Permanent bans are non-reversible, except under rare circumstances reviewed during the appeal process.

3. Appeal Process

We believe in fairness and transparency. If you feel your account was suspended or banned unfairly, you may file an appeal:

1. Submit an Appeal Request

   • Contact our support team via [wurkify01@gmail.com / feedback form].

   • Provide your registered email/username and details of your case.

2. Review by Compliance Team

   • Our team will review your appeal, investigate the account history, and evaluate the circumstances.

3. Decision & Notification

   • A final decision will be communicated within 7–14 business days.

   • If successful, your account may be reinstated (in case of temporary or mistaken bans).

   • If denied, the ban remains in effect, and further appeals may not be considered.

4. Additional Notes

• Repeated appeals without new evidence will not be entertained.

• Users are expected to respect decisions made by the compliance team.

• We reserve the right to update this policy as needed to maintain platform safety.