Terms and Conditions for Accommodation

Article I: Scope of application

1. Contracts for accommodation and related agreements to be entered into between this hotel and the guest to be accommodated shall be subjected to these terms and conditions, and any particulars not provided for herein shall be governed by laws and regulations, and/or generally accepted practices. 

2. In the case where the hotel has entered into a special contract with the guest insofar as such special contract does not violate laws and regulations or generally accepted practices, notwithstanding the preceding paragraph, the special contract shall take precedence over the provisions of these terms and conditions. 

Article II: Application for accommodation contracts 

1. A guest who intends to make an application for an accommodation contract with the hotel shall notify the hotel of the following particulars. 

(1) Names of the guest(s).

(2) Date(s) of accommodation and estimated time of arrival. 

(3) Accommodation charges (based, in principle, on the basic accommodation charges listed in the attached Table No. 1).

(4) Other particulars deemed necessary by the hotel. 

2. In the case where the guest requests, during his/her stay, an extension of the accommodation beyond the date(s) in subparagraph (2) of the preceding paragraph, it shall be regarded as an application for a new accommodation contract at the time such request is made. 

Article III: Conclusion of accommodation contracts

1. A contract for accommodation shall be deemed to have been concluded when the hotel has duly accepted the application as stipulated in the preceding article. However, the same shall not apply where it has been proven that the hotel has not accepted the application. 

2. When a contract for accommodation has been concluded in accordance with the provisions of the preceding paragraph, the guest is requested to pay an accommodation deposit fixed by the hotel within the limits of the basic accommodation charges covering the guest’s entire period of stay by the date specified by the hotel.

3. The deposit shall be first used for the total accommodation charges to be paid by the guest, then secondly for the cancellation charges under article VI and thirdly for the reparations under article VII as applicable, and the remainder, if any, shall be refunded at the time of the payment of the accommodation charges as stated in article XI. 

4. When the guest has failed to pay the deposit by the date as stipulated in paragraph 2, the hotel shall treat the accommodation contract as invalid. However, the same shall apply only in the case where the guest is thus informed by the hotel when the period of payment of the deposit is specified. 

Article IV: Special contracts requiring no accommodation deposit

1. Notwithstanding the provisions of paragraph 2 of the preceding Article, the hotel may enter into a special contract requiring no accommodation deposit after the contract has been concluded as stipulated in the same paragraph. 

2. In the case where the hotel has not requested the payment of the deposit as stipulated in paragraph 2 of the preceding article and/or has not specified the date of the payment of the deposit at the time the application for an accommodation contract has been accepted, the hotel shall be treated as having accepted a special contract prescribed in the preceding paragraph. 

Article V: Refusal and the right to cancel accommodation contract by the hotel

The hotel shall have the right to not accept the application for an accommodation contract and the hotel may cancel the accommodation contract in any of the following cases.

1. When the application for accommodation does not conform with the provisions of these terms and conditions; 

2. When the hotel is fully booked and no room is available; 

3. When the guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will contravene the laws or act against the public order or good morals in regard to his/her accommodation; 

4. When the guest seeking accommodation can be clearly detected as carrying an infectious disease; 

5. When the hotel is requested to assume an unreasonable burden in regards to his/her accommodation;

6. When the hotel is unable to provide accommodation due to natural calamities dysfunction of the facilities and/or other unavoidable causes;

7. When the guest seeking accommodation is deemed liable to behave in a manner that will infringe upon other guests of this hotel or behaves in such a manner, due to intoxication or other causes;

8. When the guest does not observe the rules prohibiting certain action specified under the use of regulations stipulated by the hotel (restricted to prohibitions deemed necessary in order to prevent fires), such as smoking in bed, and damage to the fire-fighting facilities. In the case in which the hotel has canceled the accommodation contract in accordance with the preceding paragraph, the hotel shall not be entitled to charge the guest for any services that he/she has not received. 

9. When the guest is deemed liable to conduct and/or have conducted himself/herself in a manner that will contravene the laws or act against the public order and good morals in regard to his/her accommodation.

Article VI: Right to cancel accommodation contracts by the guest

1. The guest is entitled to cancel the accommodation contract by so notifying the hotel.

2. In the case where the guest has canceled the accommodation contract in whole or in part due to causes for which the guest is liable (except in the case where the hotel has requested the payment of the deposit during the specified period as prescribed in paragraph 2 of Article Ⅲ and the guest has canceled before the payment), the guest shall pay cancellation charges as listed in the attached Table No. 2. However, in the case where a special contract as prescribed in paragraph 1 of Article IV has been concluded, the same shall apply only when the guest is informed of the obligation of the payment of the cancellation charges in case of cancellation by the guest. 

3. In the case where the guest does not appear by 8PM of the accommodation date (two hours after the expected time of arrival if the hotel is notified of it) without an advance notice, the hotel may regard the accommodation contract as being canceled by the guest. 

Article VII: Registration 

1. The guest shall register the following particulars at the front desk of the hotel on the day of accommodation: 

(1) Name, age, sex, address and occupation of the guest(s). 

(2) Except in the case of a Japanese national, nationality, passport number, port and date of entry into Japan. 

(3) Date and estimated time of departure. 

(4) Other particulars deemed necessary by the hotel. 

2. In the case where the guest intends to pay his accommodation charges prescribed in Article VI by any means other than cash in Japanese currency or credit cards, such means of payment shall be shown in advance at the time of the registration prescribed in the Article. 

Article VIII: Occupancy hours of guest rooms 

1. The guest is entitled to occupy the contracted guest room of the hotel from 3PM on the day of registration until 12PM on the day of departure;

2. The hotel may, notwithstanding the provision prescribed in the preceding paragraphs, permit the guest to occupy the room beyond the time prescribed in the same paragraphs. In this case, extra charges shall apply.

Article IX: Observance of use regulations 

1. The guest shall observe the use regulations established by the hotel, which are posted within the premises of the hotel. 

2. Meeting visitor(s) in the guest room after 10PM is prohibited.

3. The guest room is only for accommodation usage. 

Article X: Payment of accommodation charges 

1. The breakdown and method of calculation of the accommodation charges, that the guest shall pay, is as listed in the attached Table No. 1. 

2. Accommodation charges, as stated in the preceding paragraphs, shall be paid at the front desk at the time of the guest’s departure or upon request by the hotel in cash in Japanese currency, traveler’s check, hotel voucher or credit card. 

3. Accommodation charges shall be paid even if the guest does not utilize the accommodation facilities once such facilities have been made available to him/her by the hotel. 

Article XI: Liabilities of the hotel 

1. The hotel shall compensate the guest for any damage if the hotel has caused such damage to the guest in the fulfillment or the non-fulfillment of the accommodation contract and/or related agreements. However, the same shall not apply in the case where such damage has been caused due to reasons for which the hotel is not liable. 

2. The hotel has received permit certificate of excellence of fire prevention standards, issued by the local fire department. Furthermore, the hotel is covered by a hotel liability insurance in order to deal with unexpected fires and/or other disasters. 

Article XII: Handling when unable to provide contracted rooms 

1. The hotel shall, when unable to provide contracted rooms, arrange accommodation of the same or similar standard elsewhere for the guest insofar as practicable with the consent of the guest. 

2. When arrangement of other accommodations cannot be made, notwithstanding the provisions of the preceding paragraph, the hotel shall pay the guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the hotel cannot provide accommodations due to causes for which the hotel is not liable, the hotel will not pay the compensation fee to the guest.

Article XIII: Handling of deposited articles

1. The hotel shall compensate the guest for any loss, breakage or other damage caused to goods, cash or valuables deposited at the front desk by the guest except in the case when this has occurred due to causes of force majeure. However, for cash and valuables, when the hotel has requested the guest to report the kind and value there of but the guest has failed to do so, the hotels shall compensate the guest up to maximum of JPY150,000. 

2. The hotel shall compensate the guest for any loss, breakage or other damage caused, through intention or negligence on the part of the hotel, to goods, cash or valuables which are brought into the premises of the hotel by the guest but are not deposited at the front desk. However, for articles of which the kind and value have not been reported in advance by the guest, the hotel shall compensate the guest up to maximum of JPY150,000.

Article XIV: Custody of baggage and/or belongings of the guest 

1. When the baggage of the guest is brought into the hotel before his/her arrival, the hotel shall be liable to keep it and to hand it over to the guest at the front desk at the time of his/her check-in only if the hotel has agreed to do so in advance. 

2. When the baggage or belongings of the guest are left behind after his/her check-out, if the ownership of such article is confirmed, the hotel shall inform the owner and ask for instructions. When no instruction is given to the hotel by the owner so informed, or when the ownership is not confirmed, the hotel shall keep the article for seven days including the day it is found, and after this period, the hotel shall turn it over to the nearest police station. 

3. The hotel’s liability in regard to the custody of the guest’s baggage and belongings in the case of the preceding two paragraphs shall be assumed in accordance with the provisions of paragraph 1 of the preceding Article in the case of paragraph 1 of this Article, and with the provisions of paragraph 2 of the same article in the case of paragraph 2 of this Article. 

Article XV: Liability in regard to parking 

The hotel shall not be liable for the custody of a vehicle of the guest when the guest utilizes the parking lot in the hotel, whether the key of the vehicle has been deposited to the hotel or not as the hotel merely offers the space for parking. However, the hotel shall compensate the guest for any damage caused through intention or negligence on the part of the hotel in regard to the management of the parking lot.

Article XVI: Liabilities of the guest 

The guest shall compensate the hotel for any loss, breakage or other property damage caused through intention or negligence on the part of the guest

Attached Table No. 1:
Calculation method for accommodation charges, etc.
(ref. paragraph 1 of Article II, paragraph 2 of Article III, and paragraph 1 of Article X)