Winter Games Operations & Medical Center 3/7 & 3/8:
Hilton Garden Inn • 35 Major Taylor Blvd • Suite 315 • Worcester • 508-753-5700 Room 315
Saturday Sunday
6:00 am – 10:00 am 6:00am -10:00am
4:00 pm – 11:00 pm
Why call the operations center
Any and all questions can be directed to the Operations Center such as
- Event schedule questions
- Housing issues
- Running late due to poor weather, road construction or accidents
- Lost athlete
- Medical emergency
- Lost & Found
- Each hotel will have a SOMA medical volunteer on site.
- Medical room will be posted in the lobby and room will be labeled with First Aid sign.
- At hotel Medical staff will be available from 10pm -8am
- Any emergency please notify the medical staff on site and they will treat the athlete and notify the appropriate SOMA staff or Games Management Team Member.
- Notify the Games Management Member on site at your venue. Please give as much information as possible to help with search. Information would include: Athlete Name, Gender, Clothes, Approximate height & weight, Any social ques or tendencies.
- We recommend having an individual photo of each athlete on hand either hard copy or stored on a mobile device that will aid in the identification of a missing athlete.
- Games Management team will initiate a search of the venue.
- A notification of a FOUND athlete is just as important of a notification of a missing athlete. If member of the program finds the reported athlete please notify the Games Management Team so the search may be called off
Medical Volunteers will be on site at each venue to administer first aid. Medical Volunteers will be wearing a red vest that says first aid. Any injury or care beyond first aid, the medical volunteer will call 911 and recommend transportation to local Hospital
Medical Guidelines If an athlete becomes ill or injured:
- Stay with athlete,
- Send for assistance,
- Have athlete application (medical) in hand for medical personnel,
- Wait with athlete while medical personnel checks his/her condition,
- Accompany athlete if referred back to dorm unit, hospital, or rest area
Some things to keep in mind:
- Fluid Loss -- Dehydration is a danger. Stay hydrated by drinking water.
- Sun burn – Make sure to apply sunscreen throughout the day
- Medications -- Coaches should administer medications at the scheduled times. Double check that the dosages are correct and there is sufficient medicine for the weekend.
Fire and Emergency Evacuation
Familiarize yourself with the emergency evacuation procedures located in each building. Locate the exits and fire escapes. In the event of an alarm, direct everyone out and away from the danger. Listen to directions from appropriate emergency personnel
UMass Memorial – University Campus 55 Lake Ave. North, Worcester, MA 01655, Emergency: 508-334-3511
St. Vincent’s Hospital, 20 Worcester Center Blvd, Worcester, MA 01608, Emergency: 508-363-6025
UMass Memorial - Memorial Campus, 119 Belmont St, Worcester, MA, Emergency: 508-334-6421
Burbank Hospital, 275 Nichols Rd, Fitchburg, MA, 978-343-5000
Heywood Hospital, 242 Green St, Gardner, MA, Emergency: 978-632-3420
Local Ambulance Services:
Worcester Emergency Medical Services, Emergency 911
City of Worcester, Shrewsbury, 508-856-8551
American Medical Response, 508-757-7287
Auburn Ambulance , 508-832-7800
Eastcare, 508-421-3999
Woods Ambulance, 978-632-1530