Terms and Conditions

Terms & Conditions

Last Updated: 01 December, 2025

• Welcome to VELSSENCE. By accessing or using our website and services, you agree to the following terms and conditions. These terms apply to all visitors, customers, and users of our platform. We request that you read them carefully before placing any order or using our services.

• When you make a purchase from VELSSENCE, you agree to provide accurate personal information such as name, address, and contact details. This information is used solely for order processing, delivery, and customer support. Any misuse of the website, including attempts to interfere with its functionality, access unauthorized data, or engage in fraudulent activity, is strictly prohibited.

• All products, designs, images, logos, and content displayed on our website are the property of VELSSENCE and may not be copied, reproduced, or used without permission. Prices of products are subject to change at any time based on material cost, availability, or internal policy, but any changes will not affect orders already confirmed. For custom-printed or embroidered items, customers are responsible for ensuring their design submissions do not violate copyright or intellectual property laws.

• Payments must be completed through the available and approved payment methods. Once an order is placed, cancellation may not always be possible, especially for custom or made-to-order items. Shipping timelines are estimates and may vary depending on courier service or external circumstances.

• By using our website, you agree that VELSSENCE is not liable for delays, losses, or damages related to courier issues, third-party service failures, or unavoidable events. However, we will always assist you as best we can to resolve any complications. We reserve the right to update or modify these terms at any time, and continued use of the website indicates acceptance of any changes.

If you have any questions about our Terms & Conditions, please contact our support team for clarification.