Privacy Policy

Privacy Policy

Last Updated: 01 December, 2025

• At VELSSENCE, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described below.

• We collect basic personal information such as your name, phone number, email address, and delivery details to process orders, arrange shipping, and provide customer support. For secure transactions, we may also collect payment-related information through trusted and encrypted third-party gateways. None of your sensitive data is stored on our servers without purpose, and we never sell, share, or disclose your information to unauthorized parties.

• Your information is used only to improve your shopping experience such as processing orders, confirming purchases, delivering products, improving website functionality, and communicating important updates. We may also use non-identifiable data to analyze website performance, track user behavior, and enhance user experience.

• VELSSENCE uses cookies to make your browsing faster and smoother. These cookies help us remember your preferences, show relevant products, and improve site navigation. You may disable cookies in your browser settings, but doing so may limit some features of the website.

• We take security seriously and use industry-standard measures to protect your personal data from unauthorized access, alteration, or misuse. However, no online platform can guarantee 100% security, so we encourage customers to maintain strong passwords and keep their login information safe.

• By continuing to use our website, you consent to this Privacy Policy. We may update the policy occasionally to improve transparency or comply with legal requirements. All changes will be posted on this page, and your continued use indicates acceptance of those updates.

If you have any questions about how your information is handled, feel free to contact our support team at any time.