Hotmail was launched by Microsoft and later renamed. It was one of the first webmail services. The account has many active uses. However, sometimes our Hotmail account can stop working and we might not receive emails. This can be very distressing. If you want to know what is causing this problem and how to fix it then this blog will provide all the information.
Cache and cookies
Internet connection
Incorrect details
Outdated version
Virus
Improper configuration
Errors
Cache and cookies
When we browse, our browser saves cache. This can overload the browser and create issues. Also, corrupted cache or cookies can stop the browser from working. So to prevent this you can clear your browser’s cache and cookies by going to the settings.
Internet connection
The problems can also be on your internet. The connectivity can be poor because of which Hotmail is not working. You can close the data and start it again. You can also turn on the airplane mode and close it.
Incorrect details
It is also possible that you might be entering an incorrect sender’s address which is preventing the email from sending. So make sure you are entering the correct details.
Outdated version
If you are using the Hotmail app then make sure it is updated. Outdated versions do not support and can create issues. So update your app.
Virus
The issue can also be because of a virus or malware. If you do not have antivirus then you can install it and run it. If there will be a virus then the program will detect it and eliminate it.
Improper configuration
It is also possible that the configuration is not done properly. To ensure it is correct you can check the following details.
For Incoming Mail server-
Imap name –mail.outlook.com
SSL type - yes.
Port no- 993
For Outgoing Mail server -
Smtp name -mail.outlook.com
SSL Type- Yes
Port no – 465
Restart device
There are times when you may see some problems while logging in to your Hotmail account. It could be anything that can cause trouble in signing to your account. But there are some basic troubleshooting that can help you to get rid of the issue. This article has brought you some information, go through them when you can’t sign into Hotmail.
First of all, you need to check that your device is connected to an active internet connection. Because poor internet connectivity may cause some trouble in logging in to your account.
Also, you should make sure that you're entering the correct login credentials to log in to your Hotmail account.
You can clear the cache and cookies of your browser. Also, you can clean the junk files of your device and it gives you smoother access.
Moreover, you can disable all the active extensions on your browser. The third-party extensions sometimes obstruct the login process. You can disable all plugins of can do one by one.
Most importantly, if you have installed anti-virus software on your device, you should run a full scan in order to find any malware and eliminate it.
This is how you won't see any problem while login into your Hotmail account without any hassle. Also, you will no longer worry about can’t sign into Hotmail.
If your Hotmail account not working on iPhone then you can reboot your device and see if the problem solves. Sometimes the issue can be because of minor error or because the server is down. These are temporary issues and can be solved by restarting deice or by waiting for some time.