UHC App Keeps Crashing – How to Fix

If the UHC app keeps crashing on your phone, it can prevent you from checking benefits, viewing your card, or managing your account.
App crashes are usually caused by software issues, outdated versions, or device-related problems.

This guide explains why the UHC app keeps crashing and provides step-by-step solutions to fix the issue.

Common Reasons the UHC App Keeps Crashing

The app may crash due to one or more of the following reasons:

• Outdated app version

• Phone operating system not updated

• Corrupted app cache or data

• Low device storage or memory

• Temporary server or system issues

Identifying the cause helps apply the correct fix.

Fix 1: Update the UHC App

An outdated app version is one of the most common reasons for crashes.

What to do:

• Open your app store

• Check for available updates

• Install the latest version of the UHC app

Updates often include bug fixes and performance improvements.

Fix 2: Restart Your Device

A simple restart can resolve temporary glitches.

Steps:

• Close the app completely

• Restart your phone

• Open the app again

This clears temporary memory issues that may cause crashes.

Fix 3: Clear App Cache (Android Users)

If you are using an Android device, clearing the app cache can help.

Steps:

• Go to device settings

• Open app settings

• Select the UHC app

• Clear cache (not data, unless necessary)

This removes corrupted temporary files.

Fix 4: Check Device Storage and Memory

Low storage or memory can cause apps to crash frequently.

Make sure:

• There is enough free storage space

• Unused apps are removed

• Background apps are closed

Freeing resources helps the app run smoothly.

Fix 5: Update Your Phone’s Operating System

Using an outdated operating system can cause compatibility issues.

Check if:

• Your device software is up to date

• System updates are pending

Updating your OS ensures better app compatibility.

Fix 6: Reinstall the UHC App

If crashes continue, reinstalling the app may fix the problem.

Steps:

• Uninstall the app

• Restart your device

• Reinstall the app from the official app store

Reinstallation removes corrupted files and resets app settings.

Fix 7: Check for Temporary System Issues

Sometimes, app crashes occur due to temporary server issues.

If this happens:

• Wait for some time

• Try accessing the app later

• Avoid repeated login attempts

These issues are usually resolved automatically by UnitedHealthcare systems.

What to Do If the App Still Crashes

If the problem continues after trying all fixes:

• Use the website instead of the app

• Check for official notifications

• Ensure your account is active

App issues are often temporary and related to system updates.

Important Things to Remember

• Keep the app updated

• Maintain sufficient device storage

• Avoid using outdated operating systems

• Temporary issues usually resolve on their own

Following these steps helps prevent future crashes.

Related Guides

• UHC Card Login Error – Step-by-Step Solution

• UHC Card Balance Not Updating

• Activate.UHC.com Not Working – Fixes