How to Access Digital UHC Card on Phone

Accessing your digital UHC Card on your phone makes it easier to use your benefits without carrying a physical card.
Many members rely on the digital card for store purchases, provider visits, and quick verification.

This guide explains how to access your digital UHC Card on your phone, what you need before viewing it, and common issues you may encounter.

What Is a Digital UHC Card?

A digital UHC Card is an electronic version of your physical card that can be viewed on your smartphone.
It contains the same essential information and is linked to your account provided by UnitedHealthcare.

Availability of the digital card depends on your plan and app access.

What You Need to Access Your Digital UHC Card

Before accessing your digital card, make sure you have:

• A smartphone with internet access

• The official UHC mobile app installed

• Your UHC account login credentials

• An active plan with digital card support

If your account is not set up, you may need to register first.

Step-by-Step: How to Access Digital UHC Card on Phone

Step 1: Open the UHC Mobile App

Launch the official UHC app on your smartphone.

Make sure the app is updated to the latest version.

Step 2: Log In to Your Account

Enter your username and password to sign in.

Complete any security verification if prompted.

Step 3: Navigate to Card or ID Section

Once logged in, look for options such as:

• Card

• ID Card

• Member Card

The menu name may vary slightly depending on the app version.

Step 4: View Your Digital UHC Card

Tap the card option to view your digital UHC Card on screen.

You can scroll or zoom to see card details clearly.

Can You Use the Digital UHC Card Instead of the Physical Card?

In many cases, yes.
Digital cards are often accepted at approved stores and healthcare locations, depending on plan rules.

Some locations may still require the physical card.

When Digital Card Access May Not Appear

You may not see your digital card if:

• Your plan does not support digital cards

• Enrollment or activation is incomplete

• The app needs an update

• Temporary system issues are present

Trying again later often resolves this issue.

Tips for Using the Digital UHC Card

For smooth use:

• Keep your phone charged

• Use a secure screen lock

• Avoid sharing screenshots of the card

• Log out of the app on shared devices

These steps help protect your information.

What to Do If the Digital Card Does Not Load

If the digital card does not appear:

• Refresh the app

• Log out and log back in

• Check your internet connection

• Update the app

Most issues are temporary.

Important Things to Remember

• Digital card availability depends on your plan

• App login is required

• Not all locations accept digital cards

• Physical card may still be needed in some cases

Understanding these points helps avoid inconvenience.

Related Guides

• How to Download and Use the UHC Mobile App

• Can I Use Digital UHC Card Instead of Physical Card?

• UHC App Not Working – Fix Common Errors