How to Update Personal Details in UHC Account

Keeping your personal information up to date in your UHC account is important for smooth access to benefits, accurate communication, and avoiding account issues.
Outdated details such as address, phone number, or email can lead to missed notifications or delays.

This guide explains how to update personal details in your UHC account, what information can be changed online, and common problems to avoid.

Why Updating Personal Details Is Important

Updating your account information helps ensure that:

• You receive important plan notifications

• Your card and benefit details remain accurate

• Account recovery works properly

• Communication is sent to the correct address

Accurate information supports uninterrupted access to services managed by UnitedHealthcare.

What Personal Details Can Usually Be Updated

Depending on your plan and account permissions, you may be able to update:

• Mailing address

• Phone number

• Email address

• Communication preferences

Some details may require verification before changes are saved.

What You Need Before Updating Details

Before making updates, ensure you have:

• Access to your UHC online account

• Your login credentials

• Access to your registered email or phone for verification

Having these ready helps complete updates without interruption.

Step-by-Step: How to Update Personal Details in UHC Account

Step 1: Log In to Your UHC Account

Open the official UHC website and sign in using your username and password.

Make sure you are logged into the correct account.

Step 2: Go to Account or Profile Settings

Once logged in, navigate to:

• Profile

• Account Settings

• Personal Information

The exact label may vary by account layout.

Step 3: Select the Information You Want to Update

Choose the section you want to change, such as:

• Address

• Phone number

• Email

Click the edit or update option next to the field.

Step 4: Enter Updated Information

Carefully enter the new details.

Make sure:

• Information is accurate

• No spelling or number errors are present

Incorrect entries may cause future issues.

Step 5: Verify Changes (If Required)

Some updates may require verification through:

• Email confirmation

• One-time code sent to your phone

Complete this step to finalize the update.

Step 6: Save and Confirm

After verification, save the changes.

You should see a confirmation message indicating that your personal details have been updated successfully.

How Long Do Updates Take to Reflect?

In many cases, updates appear immediately.
However, some changes may take:

• A few hours

• Up to one business day

Timing can vary depending on the type of information updated.

What If You Cannot Update Certain Details?

Some personal details may not be editable online due to:

• Plan restrictions

• Verification requirements

• Security policies

In such cases, updates may only be allowed after additional confirmation.

Common Problems When Updating Personal Details

Users may face issues such as:

• Changes not saving

• Verification codes not arriving

• Page loading errors

Trying again later or using a different browser often resolves these problems.

Tips to Keep Your Account Information Accurate

To avoid future issues:

• Review your profile regularly

• Update details after moving or changing contact info

• Keep login credentials secure

• Avoid using shared devices for updates

These practices help maintain a reliable account.

Important Things to Remember

• Accurate details help prevent service delays

• Verification may be required for security

• Not all details are editable online

• Updates may take time to reflect

Understanding these points ensures smoother account management.

Related Guides

• How to Log In to Your UHC Card Account Online

• Forgot UHC Card Username or Password – Recovery Guide

• UHC Card Login Problems and Solutions