Force Field Analysis: A Guide for Restoration Technicians

Force Field Analysis: A Guide for Restoration Technicians

Force Field Analysis is a helpful technique for understanding the factors that drive and restrain change within a situation. By identifying and analyzing these forces, you can better assess the feasibility of implementing a new idea or making a change, and develop strategies to overcome resistance.

How to Use Force Field Analysis

1. Identify the Change: Clearly define the change you want to implement. (e.g., introduce a new safety protocol, adopt a new technology, implement a new training program)

2. Identify Driving Forces: List the factors that support the change. These could include:

• Benefits: Improved safety, increased efficiency, reduced costs, enhanced reputation

• Supporters: Management, team members, industry experts, clients

• Resources: Funding, equipment, technology, training materials

3. Identify Restraining Forces: List the factors that oppose the change. These could include:

• Costs: Financial costs, time investment, resource allocation

• Resistance: Fear of change, lack of understanding, skepticism, inertia

• Obstacles: Existing procedures, lack of skills, inadequate technology

4. Analyze the Forces: Assign a score to each force based on its strength (e.g., 1-5, with 5 being the strongest). Analyze the balance of power between the driving and restraining forces.

5. Develop Strategies: Develop strategies to strengthen the driving forces and weaken or remove the restraining forces. This could involve:

• Increasing support: Provide clear communication, education, and incentives.

• Reducing costs: Explore cost-effective solutions, phased implementation, or securing additional funding.

• Addressing resistance: Address concerns, provide training, and involve resistant parties in the process.

Example: Implementing a New Safety Protocol

A restoration technician wants to implement a new safety protocol for working in confined spaces. They use Force Field Analysis to assess the feasibility:

Driving Forces:

• Improved safety for technicians (Score: 5)

• Reduced risk of accidents and injuries (Score: 4)

• Compliance with industry regulations (Score: 4)

• Support from management (Score: 3)

Restraining Forces:

• Increased time required for each job (Score: 3)

• Resistance from some technicians who dislike change (Score: 3)

• Cost of new safety equipment (Score: 2)

Strategies:

• Strengthen Driving Forces: Present data on confined space accidents and the benefits of the new protocol. Highlight success stories from other companies.

• Weaken Restraining Forces: Provide training on the new protocol to address concerns and build confidence. Explore options for cost-effective equipment or phased implementation. Involve resistant technicians in the planning process to gain their buy-in.

Key Takeaways:

• Force Field Analysis helps you understand the dynamics of change and identify potential obstacles.

• By analyzing the driving and restraining forces, you can develop strategies to increase the likelihood of successful implementation.

• This technique encourages proactive planning and communication, essential skills for leading from below and driving positive change in the restoration industry.