Our mentoring service is delivered by trained volunteers who are committed to supporting individuals with care, empathy, and respect. All mentors follow clear guidelines and a code of conduct to ensure a safe and positive experience.

All mentoring conversations are treated as strictly confidential. What you share with your mentor will not be disclosed to others without your consent, except in situations where there is a concern about your safety or the safety of others.

We take data protection seriously. Any personal information you provide is:

• Stored securely
  
  

• Used only for the purpose of providing mentoring support
  
  

• Never shared with third parties without consent
  
  

We comply with relevant data protection laws, including GDPR.

Safeguarding is central to our service. If a mentor believes that you or someone else may be at risk of harm, they are required to follow safeguarding procedures to ensure appropriate support is in place. This may include sharing information with relevant services where necessary.