Product & Services

ARE KOMUGI PRODUCTS HALAL CERTIFIED?

Yes. All Komugi products are made in Halal compliance central kitchen.

ARE HAP&PI FROZEN YOGURT AND TOPPINGS HALAL CERTIFIED?

No but we are in the midst of our Halal application to get certified.

ANY ALLERGEN CONTAINED IN KOMUGI AND HAP&PI FROYO PRODUCTS?

Our products may contain eggs, glutens, dairy products, soybeans, and nuts.

ARE KOMUGI PRODUCTS SUITABLE FOR VEGETARIANS?

Our products may not be suitable for vegetarians as they may contain fish gelatine and meat.

ARE HAP&PI FROZEN YOGURT AND TOPPINGS SUITABLE FOR VEGETARIANS?

Our products may not be suitable for vegetarians as they may contain traces of animal products.

IS CUSTOM WRITING AVAILABLE FOR KOMUGI WHOLE CAKES?

Custom writing services are only available for orders placed 3 (THREE) days in advance.

IS CUSTOMIZATION APPLICABLE TO KOMUGI WHOLE CAKES?

Our whole cakes are only available in standard size and weight without customization. 

WHAT TO DO IF I FOUND FOREIGN OBJECT IN MY PURCHASES?

We are very sorry for the inconvenience caused. Please report to us immediately via Facebook/Instagram inbox together with clear pictures of your purchase receipt, product condition and your contact number. Upon receiving your feedback, our QAQC team will take immediate action to resolve the matter.


*Remark: Please take note that for all delivery orders, we advise our receipient to be present upon delivery as our products are perishables. Leaving the delivery unattended at the lobby or any other place may result the product to be contaminated.

DOES KOMUGI PROVIDE OEM/CAFE SUPPLIES?

We appreciate your interest in our products. For OEM order inquiries, please provide your anticipated daily order volume and delivery requirements to business.enquiry@komugi.com.my. Should a viable business opportunity arise, our designated representative will promptly contact you.

I'M INTERESTED FOR KOMUGI BULK PURCHASE, WHAT SHOULD I DO?

Thank you very much for your interest towards our products. Kindly share with us your:

Our PIC will get in touch with you again upon receiving your request.