Delivery & Pick Up

We are available with pre-order, delivery and pick-up service via WhatsApp to our outlet’s mobile number.

We are unavailable for online orders at the moment.

• Online Banking

• DuitNow QR

Payment must be made upon confirmation of order.

• Pre - Order Service:

  • Pre-order lead time: 3 days before the actual delivery day

  • Pre-order cut-off time: 03:00pm daily

• Delivery Service:

  • Delivery order time: 09:00am – 05:00pm (daily excluding weekend & public holidays)

  • Delivery time slots: 11:30am – 09:30pm

• Pick Up Service:

  • Pick Up order time: 09:00am – 05:00pm (daily excluding weekend & public holidays)

  • Pick Up time slots: 10:00am – 10:00pm

1. Confirm your order and delivery location if you opt for delivery.

2. Place your order via WhatsApp.

3. Upon receiving your order, our person in charge will pass your order to the nearest Komugi Outlet to your delivery location to proceed.

4. Upon confirmation, our outlet personnel will call/WhatsApp you the details and you may proceed with your payment via online banking.

5. Enjoy your order!

The delivery charge is subject to the live price provided by our third party delivery provider, which will be communicated through WhatsApp upon requested.

Yes. These items are provided upon request.

Yes. The items are provided upon special request and subject to availability.

Our WhatsApp order delivery service is applicable to Klang Valley areas only, while our delivery area is subject to our third-party delivery partner’s coverage. We suggest you may find us on GrabMart, Foodpanda or Shopeefood and check the available delivery location by inserting your delivery address.

Our outlets will pack the products individually into boxes or plastic bags to ensure the products to arrive our customers safely.

If you ordered through WhatsApp:

For any delivery feedback, please snap a photo of the product’s condition and purchase receipt and get in touch with the Komugi outlet stated on the receipt. Alternatively, email your order details to online.shop@komugi.com.my and our person in charge will get back to you within 3 (THREE) working days.

If you ordered through GrabMart, Foodpanda or ShopeeFood:

For orders with our delivery partners, we suggest you may feedback directly to them through the respective apps.

No refunds, exchange, cancellations or amendments is applicable once payment is processed and completed.

For our menu, kindly proceed to https://www.komugi.com.my.

Please contact Komugi via Facebook/Instagram inbox. We will assist your accordingly.