Delivery & Pick Up
Delivery & Pick Up
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WHAT IS THE COLLECTION METHOD FOR KOMUGI ONLINE ORDER?
WHAT IS THE COLLECTION METHOD FOR KOMUGI ONLINE ORDER?
We are available with delivery via our delivery partner Grabfood, and pick-up service via WhatsApp to our outlet’s mobile number.
ARE CANDLES/ BIRTHDAY TAG/ PLASTIC KNIFE INCLUDED FOR KOMUGI WHOLE CAKE ORDER?
ARE CANDLES/ BIRTHDAY TAG/ PLASTIC KNIFE INCLUDED FOR KOMUGI WHOLE CAKE ORDER?
Yes. These items are provided upon request.
IS GREETING NOTES/CARDS AVAILABLE FOR KOMUGI DELIVERIES?
IS GREETING NOTES/CARDS AVAILABLE FOR KOMUGI DELIVERIES?
Yes. The items are provided upon special request and subject to availability.
HOW IS THE KOMUGI PRODUCT ORDERED DELIVERY BEING PACKED?
HOW IS THE KOMUGI PRODUCT ORDERED DELIVERY BEING PACKED?
Our outlets will pack the products individually into boxes or paper bags to ensure the products to arrive our customers safely.
WHAT CAN I DO IF I RECEIVE MY ORDER WRONGLY/DAMAGED?
WHAT CAN I DO IF I RECEIVE MY ORDER WRONGLY/DAMAGED?
For orders with our delivery partner, we suggest you may feedback directly to them through the respective apps.
WHAT SHOULD I DO IF THE OUTLET WAS CLOSED WHEN I PICK UP MY ORDER?
WHAT SHOULD I DO IF THE OUTLET WAS CLOSED WHEN I PICK UP MY ORDER?
Please contact Komugi via Facebook/Instagram inbox. We will assist your accordingly.
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