Live Nation is one of the world’s largest entertainment companies, responsible for promoting concerts, tours, festivals, and live events across the globe. Whether you're trying to buy tickets, resolve an order issue, understand venue policies, or get help with a Live Nation account, being able to contact Live Nation customer service is extremely valuable.
In this comprehensive guide, you’ll learn everything about the Live Nation phone number, how to call Live Nation, alternative contact methods, how customer support works, and tips for reaching a real person faster.
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Let’s dive in.
Before reaching out to the Live Nation customer service phone number, it helps to understand what Live Nation actually does.
Live Nation Entertainment is the parent company behind:
Live Nation Concerts (producing concerts and tours)
Ticketmaster (their ticketing platform)
Live Nation Venues (operating entertainment venues)
Live Nation Media
They manage or promote thousands of shows annually, working with artists across all genres. Because Live Nation handles event production and Ticketmaster handles ticket sales, people are often unsure whom to call for help.
This guide clears that confusion.
One of the biggest questions people ask online is:
Live Nation does not maintain a universal, publicly listed phone number for general customer service inquiries. Their business operations are primarily digital, and most support is handled through online help pages or via Ticketmaster.
Many Live Nation–owned venues have their own box office phone numbers. Some locations offer customer support lines for event-related questions such as:
Accessible seating
Venue policies
Lost & found
Event entry issues
Local ticketing help
So while there is no single global Live Nation customer service number, you can reach Live Nation through event-specific or venue-specific contact channels.
Many users search for:
Live Nation contact number
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Call Live Nation
Live Nation official website phone number
The reality is: Live Nation manages thousands of shows, hundreds of venues, and millions of ticket sales. For efficiency, they direct customers to category-specific support pages, especially through Ticketmaster.
A universal support line would not be able to handle the volume of calls.
Instead, Live Nation uses:
Online help centers
Chat and self-help tools
Venue-specific phone lines
Ticketmaster customer service channels
Below, we explain how to contact the right department.
If your question is related to tickets, you should not call Live Nation directly. Ticketing questions are handled through Ticketmaster, which is owned by Live Nation.
Examples include:
Ticket transfers
Refunds / exchanges
Payment failures
Barcodes not appearing
Event cancellations
Buying tickets
Selling or reselling tickets
For ticket-related help, your best path is the Ticketmaster Help Center.
Although you asked not to use referral links, here is how you can find it manually:
Go to Google → Search “Ticketmaster Help Center” → Open the official Ticketmaster support page.
From there, you’ll find:
Chat support
Fan support forms
Event-specific assistance
Automated tools for transfers, delivery, and payments
Since Ticketmaster handles all ticketing systems, Live Nation representatives will always redirect ticket-related requests back to Ticketmaster.
If your issue is not about tickets, but about:
Venue rules
Parking
Seating charts
Gate opening times
Accessibility accommodations
Security policies
VIP packages
Lost & found
Event schedule changes
Then you can contact Live Nation–owned venues.
Search Google for the venue name (e.g., “Live Nation amphitheater phone number”).
Open the venue’s official website.
Go to the Contact or Box Office tab.
A venue-specific phone number is usually listed.
These phone numbers are legitimate Live Nation contact lines because the venues are owned and managed by Live Nation.
Below are the most reliable ways to call Live Nation indirectly.
These are Live Nation’s primary customer contact numbers.
Live Nation owns numerous venues such as amphitheaters, theaters, and clubs. Each location has its own phone number.
This is the most direct way to reach a Live Nation representative.
Many Live Nation–produced events (festivals, tours, special concerts) offer temporary customer service hotlines.
Examples of Live Nation festivals that often use hotlines:
Lollapalooza
Rolling Loud (partnership events)
Austin City Limits
Bonnaroo
EDC (through Insomniac, a Live Nation company)
These hotline numbers are usually posted on event websites and social media pages
Some Live Nation VIP experiences offer their own support phone numbers for:
Meet & greet packages
Early entry
Exclusive merchandise
Hospitality add-ons
The number varies per event and is issued in your VIP package confirmation email.
When you call Live Nation or a Live Nation venue, here’s how to save time.
Call during weekday business hours (avoid weekends).
Avoid calling during major ticket onsales.
Choose the “box office” or “guest services” extension in automated menus.
Have your order number or event details ready.
If a recording redirects you to online support, call again but select a different menu option.
Most Live Nation venues do answer calls, but wait times vary depending on the size of the event.
Because many people look for:
Live Nation customer service phone number
Live Nation phone number customer service
Live Nation official website phone number
…it’s important to know Live Nation prefers online support methods over phone calls.
Here are the official ways to reach them without calling a number:
You can find the Live Nation Help Center by searching on Google (“Live Nation Help Center”).
This support page includes:
Event info
Policies
FAQs
Venue rules
Help articles
Contact form options for certain events
Since Live Nation uses Ticketmaster for tickets, most issues are managed through:
Chat support
Self-help tools
Live Nation venues offer online forms for:
Accessibility requests
Lost & found
Partnerships
Press inquiries
These forms are usually located on the venue’s official website.
Live Nation is active on platforms such as:
Twitter/X
Sending a message through these platforms often results in a quick response.
Even though Live Nation doesn’t have a single support number, users search for one because of issues like:
People often try to call Live Nation when their Ticketmaster tickets:
Don’t show up
Haven’t been delivered
Aren’t scannable
Are missing a barcode
However, Live Nation will redirect these calls to Ticketmaster.
For event changes, people call Live Nation to ask:
Is the event cancelled?
Am I eligible for a refund?
How do I get my money back?
Again, all refunds are processed by Ticketmaster.
These are valid reasons to call a Live Nation venue:
What items can I bring?
Do they allow bags or backpacks?
What is the parking situation?
Are cameras allowed?
What time do gates open?
Customers with VIP tickets, meet & greet access, or premium lounge passes often need help with:
Package details
Check-in times
Hospitality access
These are handled by event-specific or venue-specific departments.
No. Live Nation does not use a single phone number for all customer support inquiries.
You can call Live Nation by contacting:
A Live Nation venue
A Live Nation festival hotline
A Live Nation VIP package support line
Go to Google → search the name of the venue or event → open the official website → find the Contact or Box Office section.
Yes. Ticketmaster manages all Live Nation ticketing.
Call the venue box office directly. They are usually the most responsive.
To speed up assistance, always have these details ready:
Order number
Ticket delivery method
Email associated with your Ticketmaster account
Name of the event
Venue location
Date of the show
Providing complete information helps the representative resolve your issue faster.
Although many people search for a single Live Nation customer service phone number, the company does not offer one universal helpline. Instead, Live Nation uses a network of venue phone numbers, event hotlines, VIP support lines, and online tools.
Here’s what to remember:
For ticket problems, contact Ticketmaster (not Live Nation).
For event or venue questions, call the Live Nation venue box office.
For VIP packages, use the support number sent in your email.
For general questions, use the Live Nation Help Center.
By using the right communication channel, you’ll get faster and more accurate help.