Milestone 14: Practice uses an organized approach (e.g. use of PDSAs, Model for Improvement, Lean, FMEA, Six Sigma) to identify and act on improvement opportunities.
Goal: The practice fully incorporates regular improvement methodology to execute change ideas in the practice setting.
Strategies
Use an interdisciplinary staff committee to lead change and improvement within the organization
Use a defined model, like the Model for Improvement, as the QI structure
Establish a QI committee that includes staff from clinical and administrative settings as well as finance
Define specific timelines for improvement with identified opportunities