Milestone 14: Practice uses an organized approach (e.g. use of PDSAs, Model for Improvement, Lean, FMEA, Six Sigma) to identify and act on improvement opportunities.

Goal: The practice fully incorporates regular improvement methodology to execute change ideas in the practice setting.

Strategies

  • Use an interdisciplinary staff committee to lead change and improvement within the organization
  • Use a defined model, like the Model for Improvement, as the QI structure
  • Establish a QI committee that includes staff from clinical and administrative settings as well as finance
  • Define specific timelines for improvement with identified opportunities

Resources

QIToolkit_PDSAWorksheet (2).pdf
Blank-Standard-Work-Document.docx
PDSA-Model-and-Template.doc