Milestone 11: Practice uses evidence -based protocols or care maps where appropriate to improve patient care and safety.
Goal: Practice consistently uses evidence -based protocols or care maps where appropriate to improve patient care and safety.
Strategies
Develop evidence-based protocols in house or use those externally available
Document protocols through flow sheets, process maps, care maps, swim lanes or other visual depiction
Invite visiting faculty in academic settings to learn protocols embedded in HER
Use protocols to guide communication with patients and families after a patient safety event
Embed protocols in the EMR
Use condition-specific pathways for care of chronic conditions (e.g., hypertension, diabetes, depression, asthma and heart failure) with evidence-based protocols to guide treatment to target