Our Vision
Our Vision
Our Mission
A world where creativity is fully embraced within education and creative thinkers are encouraged to become the leaders of tomorrow.
To establish a purpose-built state of the art creative media training academy that is self-sustaining.
A place that supports and inspires young people to reach their full potential regardless of their economic, social or educational background.
To encourage the study, practice and knowledge of music, film, art and digital technologies to enhance cultural and literal awareness and promote a community spirit within the locality.
Our Values
Our values are integral to swamp and the services we provide they guide how we do business and will bring us closer to our vision. These include:
Accountability
We take a responsible approach to our organisation and are openly accountable to all who engage in our services including centre users, partners and other stakeholders
Quality
We believe in providing services that are of a high standard and strive to achieve this throughout the organisation and all that we do.
Competence
Our staff are highly trained professionals who have significant industry experience and understand the importance of getting it right first time.
Reliable
Through effective planning we ensure swamp always meets the needs of the client and stakeholders, we are dependable and consistent in the delivery of our services.
Partnership
We embrace positive partnership working and the benefits it brings to our organisation and those who use our services.
Respect
We expect all who engage with swamp to respect our environment and other users of our services at all times
Inspiring
we encourage creative thinking in others and inspire them to achieve their goals and aspirations in a stimulating creative environment.
Empowerment
We empower those who use our service by providing them with the tools and knowledge to successfully take control of their own destiny.
Integrity
Swamp has strong ethical standards build upon the principles of honesty, fairness and equality; we have a moral obligation to provide support and guidance to those who seek it.
South West Arts and Music Project (SWAMP) customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
· Contact details
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
· Who we share information with
· How to complain
Contact details
Telephone
0141 882 3250
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery and third-party referrals:
· Names and contact details
· Gender
· Pronoun preferences
· Addresses
· Date of birth
· Emergency contact details
· Photographs or video recordings
· Service use history
· Right to work information
· Health information (including medical conditions, test results, allergies, medical requirements and medical history)
· Dietary information (including allergies and health conditions)
· Information about care needs (including disabilities, home conditions, dietary requirements and general care provisions)
· Information about support requirements
· Information about lifestyle, interests or personal history
· Records of meetings and decisions
We also collect or use the following special category information to provide services and goods, including delivery and third party referrals. This information is subject to additional protection due to its sensitive nature:
· Racial or ethnic origin
· Religious or philosophical beliefs
· Genetic information
· Health information
· Sexual orientation information
We collect or use the following information receive donations or funding and organise fundraising activities:
· Names and contact details
· Addresses
We collect or use the following personal information for research or archiving purposes:
· Names and contact details
· Addresses
· Recorded images, such as photos or videos
· Website and app user journey information
· Records of consent, where appropriate
We also collect or use the following special category information for research or archiving purposes. This information is subject to additional protection due to its sensitive nature:
· Racial or ethnic origin
· Religious or philosophical beliefs
· Genetic information
· Health information
· Sexual orientation information
We collect or use the following personal information to comply with legal requirements:
· Name
· Contact information
· Identification documents
· Financial transaction information
· Any other personal information required to comply with legal obligations
· Health and safety information
· Safeguarding information
We also collect or use the following special category information to comply with legal requirements. This information is subject to additional protection due to its sensitive nature:
· Racial or ethnic origin
· Religious or philosophical beliefs
· Genetic information
· Health information
· Sexual orientation information
We collect or use the following personal information for recruitment purposes:
· Contact details (eg name, address, telephone number or personal email address)
· Date of birth
· Employment history (eg job application, employment references or secondary employment)
· Education history (eg qualifications)
· Right to work information
· Details of any criminal convictions (eg Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks )
· Security clearance details (eg basic checks and higher security clearance)
We also collect or use the following special category information for recruitment purposes. This information is subject to additional protection due to its sensitive nature:
· Genetic information
We collect or use the following personal information for dealing with queries, complaints or claims:
· Names and contact details
· Address
We also collect or use the following special category information for dealing with queries, complaints or claims. This information is subject to additional protection due to its sensitive nature:
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for research or archiving purposes are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information to comply with legal requirements are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for recruitment purposes are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
· Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
· Directly from you
· Charities or voluntary sector organisations
· Publicly available sources
· Councils and other public sector organisations
How long we keep information
This can be dependent on which third-party services we collate this information with.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Who we share information with
Joint data controllers
We have a joint controller relationship with Renfrew Network and Technical Services. We process your personal information with that joint controller for the following reason: We work with Renfrew Network and Technical Services on a consultancy basis, as the support us in areas surrounding data protection.
Others we share personal information with
· Charities and voluntary organisations
· Professional advisors
· Publicly on our website, social media or other marketing and information media
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113