FAQs for Those Who Work with Asylum Seekers
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I have a service user who wants to talk to someone about their asylum claim, what do I do?
General Advice
Migrant Help run a free asylum helpline available 24/7/365 and accessible to all asylum seekers in the UK. Direct them to call 0808 8010 503. If you need to support them to ring Migrant Help then you will need to complete a Migrant Help consent form which can be found here. Help can also be received by the webchat or service user portal available on their website.
* Migrant Help will need the asylum seekers HO number and full details to help them over the phone.
Migrant Help can advise people in their own language on issues such as:
o How to claim asylum
o Navigating the asylum process
o Applying for asylum support including accommodation
o Notifying the Home Office is circumstances change
o Finding legal representation
o Accessing healthcare
o Support during the post-decision period, positive and negative decisions
o Other asylum and post-asylum claim related matters
o They can also signpost people to helpful services in the area
o They are unable to provide legal advice or legal representation, however they can provide with a list of qualifies legal representatives.
Ongoing claim
Their solicitor can help with updates on an ongoing claim. If someone already has a legal representative, another legal advisor or solicitor will not be able to assist them, because this is a conflict of interest.
You can them to contact Red Cross for anything else. They may not be able to help, but they will be able to sign post to other organisations who can.
o Red Cross will be at the Stockton Baptist Church Monday drop-in for support between 1:30pm and 2:30pm
o Red Cross Stockton can also be contacted on 07713 385268 via call, WhatsApp or text.
I have service users who eat a Halal diet. What food can I provide to them?
The practice of Islam includes observing dietary laws which come from Islamic teachings. Islamic dietary laws define foods that are Halal, meaning lawful or permitted. Muslims avoid food and beverages that are Haram, meaning not permitted.
Tips for Planning Meals/Snacks/Refreshments
Food traditions and dietary habits are affected by religion and culture. Ask the participants or group leader if anyone has special dietary needs.
Display the Halal certification symbol, food ingredient label or Halal store cash receipt.
Provide a vegetarian option using legumes as an alternative to meat dishes.
Read food labels carefully and regularly when purchasing food, as ingredients can change without notice.
Any preparation area and the equipment used should be kept in such a manner as to prevent cross contact, contamination or mixing Halal food with non-Halal food. Any direct or indirect contact between Halal and Haram food (e.g. use of the same knives or chopping boards, etc.) would render Halal foods Haram.
General Haram (Not Permitted) Foods:
Pork and its by-products e.g. gelatin, lipase, pepsin
Meat from animals not slaughtered according to the Islamic dietary law
Alcohol and foods prepared with alcohol e.g. candies and cakes that include alcohol such as rum cake
Foods made with pure or artificial vanilla extract (vanilla is prepared with alcohol)
Foods containing blood and blood by-products e.g. blood pudding
Foods made with any of the following: whey prepared with non-microbial enzyme, rennet, animal shortening, monoglycerides and diglycerides from an animal source, sodium stearoyllactylate, L-cysteine.
Halal Foods (Permitted Foods)
Grains
Rice
Pasta
Any grain product, such as bread, breakfast cereal or baked goods prepared without Haram ingredients
Vegetables and Fruit
All vegetables and fruit: raw, dried, frozen or canned
All vegetables and fruit cooked or served with water, butter, or vegetable oils
All juices
Milk and Milk Products
Milk
Yoghurt, cheese and ice cream made with bacterial culture or microbial enzymes, e.g. microbial rennet
Meat and Alternatives
Meat and poultry slaughtered according to Islamic dietary law (Zabihah)
Seafood
Nuts, seeds
Tofu
Dried beans, peas and lentils
Eggs
Peanut butter
Halal deli meats
Other
Beverages: carbonated drinks, fruit juice, punch, cocktails, tea and coffee
Fats and oils: butter, margarine, mayonnaise, vegetable oils and some salad dressings
Miscellaneous: chutneys, coconut milk, jam, pickles, spices
Dessert maded with agar and/or carrageenan base only
Sweeteners: honey, sugar, syrup, chocolate liquor (roasted ground cocoa bean syrup)
Combination Food
Main dishes: any Zabinah meat or alternative dish, pizza, pasta or rice prepared without Haram foods and ingredients
Soups/sauces: any made without Haram foods and ingredients
Desserts and sweets: any made without alcohol, or without pure or artificial vanilla extract or any other Haram ingredient
Haram Foods (Not Permitted)
Grain Products
Any grain product prepared with Haram ingredients such as alcohol, animal shortening, lard or pure and artificial vanilla extract
Vegetables and Fruit
Any vegetables and fruit prepared with alcohol, animal shortening, bacon, gelatin, lard or some margarines which contain monoglycerides or diglycerides from an animal source
Milk and Milk Products
Cheese, yoghurt, ice cream, frozen tofu desserts made with animal rennet, gelatin, lipase, pepsin, pure or artificial vanilla extract or whey
Meat and Alternatives
Pork and pork products, e.g. bacon, deli meats, ham and sausage
Meat and poultry not slaughtered according to Islamic dietary law
Canned beans, peas and lentils containing pork
Any meat and meat alternative dish prepared with alcohol, pork products or animal shortening
Other
Beverages: beer, wine, alcohol, liqueur
Fats and oils: animal shortening, lard
Miscellaneous: chocolates/candies made with alcohol or pure or artificial vanilla extract
Desserts made with gelatin
Sweeteners: chocolate liqueur (made from alcohol)
Combination Food
Main dishes: any combination foods prepared with Haram foods and ingredients
Soups/sauces: any prepared with Haram foods and ingredients
Desserts and sweets: any prepared with alcohol, pure or artificial vanilla extract or any other Haram ingredient