REGISTERING YOUR STAFF

*NOTE: This page is only instructional. You will register your staff through the Sponsor Portal in Bizzabo (NOT THIS PAGE). You will receive an invitation to your unique sponsor portal from the email address "events@customercontactweek.com." If you haven't received this email, please contact your Sponsorship Coordinator.

You must register your staff in order for them to have a valid event pass. These passes are for YOUR company's staff only. CCW prohibits the gifting or selling of passes to partners or other solution providers. 

To purchase additional Staff Passes (Wed/Thu) or Add-On Content (Tue) passes, please use the following link to access and purchase: Sponsor Pass Registration & Purchase Page. If you have any questions, please email your Sponsorship Coordinator.

SPONSOR SPEAKER PASSES

Processed Separately via CCW Production Team

• Speaker passes are processed through our CCW Production Team. Please contact your producer for speaker passes and session content questions.

END USER GUEST PASSES 

Processed Separately via Request Form

We're excited to help you grow relationships with your customers and prospects! You can invite eligible End Users to attend CCW Nashville with a $1 End User Guest Pass.

Bonus for Sponsors: For every (5) approved End User Guests submitted by Friday, April 3rd, you'll earn (1) one complimentary Sponsor Contracted Pass to use at CCW Las Vegas 2026.

• Submit a form for each guest you'd like to invite: Guest Pass Request Form Link

• Wait for approval - we'll let you know if they qualify.

  • Approved? You'll receive an email with instructions on how to register your guest.

  • Not Approved? You'll be notified and the guest may still attend by purchasing a Vendor Pass.

• INCLUDED: Access to all sessions, activities, and meals on the Main Conference days Wednesday, June 24th & Thursday, June 25th.

• GUEST PASS CRITERIA:

  • Submit as many names as you'd like, but passes are limited to a max of (5) per company (e.g. 5 for Walmart, 5 for Chase, etc.)

  • Must be an END USER (not a solution provider), as defined by Customer Management Practice:

  • WHAT IS AN END USER? To qualify for the End User Guest Pass, your submitted guest cannot be employed by, or represent any organization that designs, delivers, promotes, sells, or services customer management products or solutions.

  • WHAT IS A SOLUTION PROVIDER? The Solution Provider title is applied to any company that offers customer management products or solutions regardless of the role, responsibility, or job title of the executive considering attendance. This includes but is not limited to Customer Management Technology, Outsourcing Services, Consulting Services, and Customer Management Hardware or Software. 

  • It is at sole discretion of the CCW staff to determine the applicable approval or denial of a proposed guest considering these guidelines. Contact info@customermanagementpractice.com for more information.

Questions? Contact Alyssa Adams.