UPCOMING DEADLINE: Friday, April 3rd, Private Room Sets DUE

FAQ

(FREQUENTLY ASKED QUESTIONS)

Select the dropdown arrow next to a question to expand the answer.

WHEN IS THE EXPO HALL OPEN?

Expo Hall grand opening is Wednesday, June 24 at 10:00 AM. For full Expo Hall schedule, see the Agenda page. Please check the page often leading up to the conference for any updates and changes to the timing of events.

WHEN IS EXHIBITOR MOVE-IN?

Tuesday, June 23, 8:00 AM - 6:00 PM. Additional fees may apply for exhibitors that need to install outside of the designated posted hours. For full Expo Hall schedule, see the Agenda page.

WHEN IS EXHIBITOR MOVE-OUT?

Move-Out will begin promptly Thursday, June 25, 3:00 PM - 8:00 PM and continue through Friday, June 26, 8:00 AM - 12:00 PM. Additional fees may apply for exhibitors that need to dismantle outside of the designated posted hours. For full Expo Hall schedule, see the Agenda page.

WHAT IS MY BOOTH NUMBER?

Please check your Sponsor onboarding email sent by your Sponsorship Coordinator; this was included in the first bullet point.

WHERE IS MY BOOTH LOCATED AND WHERE CAN I FIND THE EXPO HALL FLOORPLAN?

The two Expo Halls are located in the Forum Ballroom and the Summit Ballroom of Caesars Forum. Please note that the floorplan is subject to change as the event is still being sold on, but you can find it here: https://ccwlasvegas2026.expofp.com/

WHAT IS INCLUDED IN MY BOOTH?

Furnishing is not included in your booth space. To order furnishing, please login to your Maxum Exhibitor Portal. If you have not received this information, contact Danielle Eberhardt with Maxum by email: deberhardt@maxumexpo.com or call 856-617-6444. See Exhibitors page for more exhibiting information.

HOW DO I ORDER ELECTRICITY, AV, INTERNET, ETC.?

Encore is the in-house electrical, internet, and AV provider for Caesars Forum. You will order through their EventNow site, the link for which can be found on the "Exhibitors" page of this site.

WHEN WILL I RECEIVE THE ATTENDEE LIST?

The Pre-Conference attendee list consisting of ONLY company names and titles will be sent out on Monday, June 2, 2025 (our standard company policy of one week before the event).

The Post-Conference attendee list including contact information will be sent out no later than Thursday, June 19, 2025 (one week after the conference closes). See Deadlines page for details.

WHEN WILL I RECEIVE MY SESSION ATTENDANCE LIST?

Session scans will be available (by request) the week after the conference concludes. Please email your Sponsorship Coordinator to put in your request.

WHERE AND HOW DO I REGISTER FOR PASSES?

Via your Sponsor Portal. If you require additional guidance, please read the Registering Staff page and follow the instructions listed.

CAN I USE THE PASSES INCLUDED IN MY CONTRACT FOR PEOPLE OUTSIDE OF MY COMPANY (I.E. PARTNER COMPANIES)?

No, CCW prohibits the gifting or selling of passes to partners or other solutions providers. The passes included in your contract are for your company's staff only. Partners would need to purchase separate vendor passes.

HOW MUCH ARE ADDITIONAL PASSES?

You can find pass types and pricing on our Registering Staff page along with how to purchase.

HOW DO I REGISTER FOR SPEAKER PASSES?

Speaker passes are processed separately by our Production Team via the session portal. You will receive your personalized link to access this portal (if you haven't already) from our production team. Please visit the Speaking Sessions page for more information.

HOW DO I BOOK MY HOTEL ROOM?

See Venue page for all hotel and airline booking information.

HOW CAN I COLLECT LEADS ONSITE? DO YOU HAVE LEAD SCANNERS?

No more separate hand scanners! Lead retrieval licenses will be available to purchase through Klik Lead Licensing and accessed via the CMP Events mobile app accessible through your own mobile device. Lead retrieval purchase includes lead licenses for each of your company's onsite staff and you won't be required to purchase multiple licenses (or devices, as it's now through your own mobile devices, not external scanners). You can access more information and purchase a lead retrieval package from the order site. Please see the Klik by Bizzabo section of the Exhibitors page for more information.

HOW DO I GET ACCESS TO THE EVENT MOBILE APP?

When the app goes live, you may gain access by following these instructions:

Download the CMP Events mobile app in your respective app store by searching for "CMP events"; the correct logo is half yellow on top and half white on the bottom.
- PLEASE NOTE: If you have downloaded the app for a previous event, you might have to log out of the app and previous event by clicking the three horizontal bars in the top left corner of the app and then clicking "Don't see your event?". You will then be able to log into the current event using the following instructions.
Type in the email address associated with your registration. Alternatively, input your ticket number (from your kickback email).
Confirm receipt of the email via your inbox.
Open the mobile app, complete your profile, and access the event.
To access the Community function (where you can see and message other attendees that have also opted into the Community), click the "More" tab, select the Community option from the list, and click the "Join Community" button. You will not be able to see yourself from your personal app, but others will see you.

WHERE DO I GET MY CONFERENCE BADGE?

You can check in and have your badge printed at the Caesars Forum lobby located at the bottom of the escalators/stairs. For Check-In hours, see the Agenda page.

WHAT IS THE EXPECTED EVENT ATTENDANCE NUMBER?

Please email your Account Executive for an up-to-date answer.

WHAT IS THE DEMO DRIVE?

The Demo Drive is a way for us to help drive traffic to your booth during open Expo Hall hours. End User attendees will walk the Expo Hall throughout the event, visiting booths. Once they visit your booth (and sit through a demonstration, hear a pitch, etc.) attendees can Klik/touch their badge with any representative from your company. Each attendee that visits 10 or more booths will earn a virtual badge and be automatically entered into the prize raffle on the final day of the conference on Thursday, June 25. All exhibiting sponsors will be allowed to participate and we suggest exhibiting companies donate a prize valued at $750 or greater. Attendees must be an End User to win any prize and all winners must be present. This will take place Wednesday and Thursday during Expo Hall hours with the prize drawing taking place during the final Main Stage on Thursday afternoon. You can sign up through the task in your Sponsor Portal on our website; see Deadlines page for more information.

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