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The self is not created in isolation; we are not born with perceptions of ourselves as shy, interested in jazz, or charitable to others, for example. Rather, such beliefs are determined by our observations of and interactions with others. Are you rich or poor? Beautiful or ugly? Smart or not? Good or bad at playing video games? And how do you know? These questions can be answered only by looking at those around us. The self has meaning only within the social context, and it is not wrong to say that the social situation defines our self-concept and our self-esteem. We rely on others to provide a “social reality”—to help us determine what to think, feel, and do (Hardin & Higgins, 1996). But what forms do these social influences take?
Take the photo below of three women and babies. Think of all the social situations and experiences that have contributed to the mothers' senses of selves and all the experiences that will contribute to the babies' as they develop.
Photo by Jonathan Torgovnik (Getty Images) from Images of Empowerment under CC-BY-NC license
The concept of the looking-glass self states that part of how we see ourselves comes from our perception of how others see us (Cooley, 1902). We might feel that we have a great sense of humor, for example, because others have told us, and often laugh (apparently sincerely) at our jokes. Many studies have supported a basic prediction derived from the notion of the looking-glass self, namely that our self-concepts are often quite similar to the views that others have of us (Beer et al., 2013).
The evidence shows a connection between how we see ourselves and what others think of us, but it's not clear which one comes first. Mark Baldwin's research highlights how our beliefs about how others perceive us can impact our self-image. In a study from 1987, women who imagined what certain people would think of a story with sexual content ended up evaluating it similarly to their imagined perceptions. Men in another study also aligned their self-evaluations after facing failure with what they thought others would think. This back-and-forth influence suggests that we might shape how we see ourselves based on what we think others expect, and, over time, people around us might start accepting the version of ourselves that we present to them.
The influence of other people’s appraisals of ourselves on our self-concept may be so strong that we end up internalizing them. For example, we are often labeled in particular ways by others, perhaps informally in terms of our ethnic background, or more formally in terms of a physical or psychological diagnosis. The labeling bias occurs when we are labeled, and others’ views and expectations of us are affected by that labeling (Fox & Stinnett, 1996). For example, if a teacher knows that a child has been diagnosed with a particular psychological disorder, that teacher may have different expectations and explanations of the child’s behavior than he or she would if not aware of that label. Where things get really interesting for our present discussion is when those expectations start to become self-fulfilling prophecies, and our self-concept and even our behavior start to align with them. For example, when children are labeled in special education contexts, these labels can then impact their self-esteem (Taylor, Hume, & Welsh, 2010).
If we are repeatedly labeled and evaluated by others, then self-labeling may occur, which happens when we adopt others’ labels explicitly into our self-concept. The effects of this self-labeling on our self-esteem appear to depend very much on the nature of the labels. In some situations, those who self-label may come to experience internalized prejudice, which occurs when individuals turn prejudice directed toward them by others onto themselves. Internalized prejudice has been found to predict more negative self-concept and poorer psychological adjustment in members of various groups, including sexual minorities (Carter, 2012) and racial minorities (Szymanski & Obiri, 2011).
See the following video for one person's experience with internalized prejudice around his race and gender:
In other cases, labels used by wider society to describe people negatively can be positively reclaimed by those being labeled. Galinsky and colleagues (2013) explored this use of self-labeling by members of oppressed groups to reclaim derogatory terms, including “queer” and “bitch,” used by dominant groups. After self-labeling, minority group members evaluated these terms less negatively, reported feeling more powerful, and were also perceived by observers as more powerful. Overall, these results indicate that individuals who incorporate a formerly negative label into their self-concept in order to reclaim it can sometimes undermine the stigma attached to the label.
See the following video for a history of the term "queer" and how it has been reclaimed by people over several decades.
Self-concept and self-esteem are also heavily influenced by the process of social comparison (Buunk & Gibbons, 2007; Van Lange, 2008). Social comparison occurs when we learn about our abilities and skills, about the appropriateness and validity of our opinions, and about our relative social status by comparing our own attitudes, beliefs, and behaviors with those of others. These comparisons can be with people who we know and interact with, with those whom we read about or see on TV, or with anyone else we view as important. However, the most meaningful comparisons we make tend to be with those we see as similar to ourselves (Festinger, 1954).
Social comparison occurs primarily on dimensions on which there are no correct answers or objective benchmarks and thus on which we can rely only on the beliefs of others for information. Answers to questions such as “What should I wear to the interview?” or “What kind of music should I have at my wedding?” are frequently determined at least in part by using the behavior of others as a basis of comparison. We also use social comparison to help us determine our skills or abilities—how good we are at performing a task or doing a job, for example. When students ask their teacher for the class average on an exam, they are also seeking to use social comparison to evaluate their performance.
Although we use social comparison in part to develop our self-concept—that is, to form accurate conclusions about our attitudes, abilities, and opinions—social comparison has perhaps an even bigger impact on our self-esteem. When we are able to compare ourselves favorably with others, we feel good about ourselves, but when the outcome of comparison suggests that others are better or better off than we are, then our self-esteem is likely to suffer.
Because many people naturally want to have positive self-esteem, they frequently attempt to compare themselves positively with others. Downward social comparison occurs when we attempt to create a positive image of ourselves through favorable comparisons with others who are worse off than we are. More frequent use of downward than upward social comparison with similar others has been been shown to be a commonly used coping strategy for preserving self-esteem in the face of a wide variety of challenging life situations, including experiences of physical decline, rheumatoid arthritis, AIDS, occupational burnout, eating disorders, unemployment, educational difficulties, and intellectual disabilities (Buunk, Gibbons, & Buunk, 1997).
Although downward comparison provides us with positive feelings, upward social comparison, which occurs when we compare ourselves with others who are better off than we are, is also common (Blanton, Buunk, Gibbons, & Kuyper, 1999; Vrugt & Koenis, 2002). Upward comparison may lower our self-esteem by reminding us that we are not as well off as others. The power of upward social comparison to decrease self-esteem has been documented in many domains (Buunk, Gibbons, & Buunk, 1997). Despite these negative effects of upward comparisons, they can sometimes be useful because they provide information that can help us do better, help us imagine ourselves as part of the group of successful people that we want to be like (Collins, 2000), and give us hope (Snyder, Cheavens, & Sympson, 1997). The power of upward social comparison can also be harnessed for social good. When people are made aware that others are already engaging in particular prosocial behaviors, they often follow suit, partly because an upward social comparison is triggered.
Although everyone makes social comparisons, both upward and downward, there are some sources of differences in how often we do so and which type we tend to favor. As downward social comparisons generally increase and upward ones generally decrease self-esteem, and the pursuit of high self-esteem, as we have seen, is more prominent in Western as opposed to Eastern cultures, then it should come as no surprise that there are cultural differences here. White and Lehman (2005), for example, found that Asian Canadians made more upward social comparisons than did European Canadians, particularly following failures and when the opportunity to self-improve was made salient. These findings, the authors suggest, indicate that the Asian Canadians were using social comparisons more as a vehicle for self-improvement than self-enhancement.
There are also some age-related trends in social comparison. In general, older adults tend to make more downward comparisons than do younger adults, which is part of the reason why their self-esteem is typically higher (Helgeson & Mickelson, 2000). Older adults also use more downward social comparisons to cope with feelings of regret than do younger adults, and these comparisons are often more effective for them (Bauer, Wrosch, & Jobin, 2008). In addition to these cultural and age differences in social comparison processes, there are also individual differences. People who score higher on a measure of social comparison orientation have been found to experience more positive affect following downward social comparisons and more negative affect following upward ones (Buunk, Zurriaga, Peiró, Nauta, & Gosalvez, 2005).
Imagine the following scenario: someone just came back from a two-week holiday trip at a well-known island beach resort. When telling about the trip in retrospect, this person emphasizes that he or she had rented a car in an attempt to escape the ‘overcrowded and touristy places’. The motivation for this decision was to discover the rural parts of the island and to get in touch with local residents. At the same time, he or she comments that most of the other tourists at the resort would simply prefer to lie at the beach, without having much of an interest to explore the natural and cultural habitats of their holiday destination. The argument that people wish to perceive themselves as being different from the mainstream tourist population has a long history in tourism research (see e.g. MacCannell, 1976; Culler, 1981; Crick, 1989). For example, Uriely and colleagues (2002) found that backpackers downplay their visits at popular tourism sites, which the researchers interpreted as an attempt to hold up the opposition between backpacking as an ideology and conventional mass tourism. In the same vein, Gillespie (2006) found that backpackers tend to criticize the photographing behaviors of other tourists even though they may behave in similar ways themselves.
In fact, there are many travel resources focused specifically on not looking like a tourist. Take some time to explore these website and think about how the messages relate to social comparison:
Here’s how to NOT look like a tourist anywhere in 14 easy steps (The Invisible Tourist, 2023)
7 ways to be a traveler and not a tourist (Panama Jack, 2023)
How to be a better tourist (BBC, 2019)
Several research studies have addressed this issue. For example, Prebensen and colleagues (2003) asked German tourists visiting Norway to indicate whether they consider themselves as being a ‘typical German tourist’ or a ‘non-typical German tourist’. They found that almost 90% of their participants considered themselves to be non-typical German tourists. What is more, when the two groups were compared with each other, there were no differences concerning their views about what defines a typical German tourist, their travel motives or their travel activities. Doran and colleagues (2014) found that their participants rated personal escape and personal seeking to be the most important travel motives, followed by motives for personal seeking, interpersonal escape and interpersonal seeking. They also tended to judge themselves as being less motivated by motives for personal escape, interpersonal escape, personal seeking and interpersonal seeking than those who they perceive as “typical tourists.”
While much of the research on travel behavior has come from the travel and leisure filed, social psychologists have begun to be increasingly interested in the phenomenon:
Tourists, Travelers, and Trip Advisors: The Social Psychology of Travel & Tourism (Psychology Today, 2023)
In our discussion of social comparisons, we have seen that who we compare ourselves to can affect how we feel about ourselves, for better or worse. Another social influence on our self-esteem is through our group memberships. For example, we can gain self-esteem by perceiving ourselves as members of important and valued groups that make us feel good about ourselves. Social identity theory asserts that we draw part of our sense of identity and self-esteem from the social groups that we belong to (Hogg, 2003; Oakes, Haslam, & Turner, 1994; Tajfel, 1981).
What groups do you belong to? We each have multiple social identities, and which of our identities we draw our self-esteem from at a given time will depend on the situation we are in, as well as the social goals we have. The many layers of our multiple identities do not fit together like puzzle pieces with clear boundaries between one piece and another. Our identities overlap, creating a combined identity in which one aspect is inseparable from the next.
Our identities are formed by dozens of factors, sometimes represented in intersection wheels. Consider the subset of identity elements represented here. Generally, the outer ring are elements that may change relatively often, while the inner circle are often considered more permanent. (There are certainly exceptions.) How does each contribute to who you are, and how would possible change alter your self-defined identity? (Image from OpenStax College Success)
Normally, group memberships result in positive feelings, which occur because we perceive our own groups and thus ourselves in a positive light. In particular, we use occasions when our social groups are successful in meeting their goals to fuel our self-worth. Robert Cialdini and his colleagues (Cialdini et al., 1976) studied the idea that we can sometimes enhance our self-esteem by basking in the reflected glory of our ingroups, which occurs when we use and advertise our ingroups’ positive achievements to boost our self-esteem. To test this idea, they observed the clothes and clothing accessories that students at different U.S. universities wore to classes on Mondays. They found that when the university’s football team had won its game on Saturday, students were likely to emphasize their university membership by wearing clothing, such as sweatshirts and hats with the symbols of the university on them. However, they were significantly less likely to wear university clothing on the Mondays that followed a football loss. Furthermore, in a study in which students from a university were asked to describe a victory by their university team, they frequently used the term “we,” whereas when asked to describe a game in which their school lost, they used the term “we” significantly less frequently. Emphasizing that “we’re a good school” and “we beat them” evidently provided a social identity for these students, allowing them to feel good about themselves.
How do you think the game score affects how these students feel about painting their faces? (Photo used under a CC0 license on Wikimedia Commons)
When people in our ingroups perform well, social identity theory suggests that we tend to make intergroup social comparisons, and by seeing our group as doing better than other groups, we come to feel better about ourselves. However, this is not generally what happens when we make intragroup comparisons—those between ourselves and other ingroup members. In this case it is often not advantageous to bask in the glory of others in our ingroups, because in some cases the other person’s successes may create an upward comparison and thus more negative emotions. Self-evaluation maintenance theory (Tesser, 1988) asserts that our self-esteem can be threatened when someone else outperforms us, particularly if that person is close to us and the performance domain is central to our self-concept. This theory leads to the interesting implication that these threats will often occur in the context of our family relationships, and they have been shown to be an integral part of both family functioning in general (Tesser, 1980) and marital relationships in particular (Beach et al., 1996). When threats occur, the theory states that we will typically try to rebuild our self-esteem using one of three main strategies:
redefine ourselves as less close to the person in question
redefine how important the trait or skill really is to your self-concept
try to improve on the ability in question
Because it is so important to be seen as competent and productive members of society, people naturally attempt to present themselves to others in a positive light. We attempt to convince others that we are good and worthy people by appearing attractive, strong, intelligent, and likable and by saying positive things to others (Jones & Pittman, 1982; Schlenker, 2003). The tendency to present a positive self-image to others, with the goal of increasing our social status, is known as self-presentation, and it is a basic and natural part of everyday life. Some psychologists have argued that self-presentation is a largely honest process while others have argued that it is more strategic.
Different self-presentation strategies may be used to create different emotions in other people, and the use of these strategies may be evolutionarily selected because they are successful (Toma, Hancock, & Ellison, 2008). Edward Jones and Thane Pittman (1982) described five self-presentation strategies, each of which is expected to create a resulting emotion in the other person:
The goal of ingratiation is to create liking by using flattery or charm.
The goal of intimidation is to create fear by showing that you can be aggressive.
The goal of exemplification is to create guilt by showing that you are a better person than the other.
The goal of supplication is to create pity by indicating to others that you are helpless and needy.
The goal of self-promotion is to create respect by persuading others that you are competent.
No matter who is using it, self-presentation can easily be overdone, and when it is, it backfires. People who overuse the ingratiation technique and who are seen as obviously and strategically trying to get others to like them are often disliked because of this. Have you ever had a slick salesperson obviously try to ingratiate him- or herself with you just so you will buy a particular product, and you end up not liking the person and making a hasty retreat from the premises? People who overuse the exemplification or self-promotion strategies by boasting or bragging, particularly if that boasting does not appear to reflect their true characteristics, may end up being perceived as arrogant and even self-deluded (Wosinska, Dabul, Whetstone-Dion, & Cialdini, 1996). Using intimidation can also often backfire; acting more modestly may be more effective. Again, the point is clear: we may want to self-promote with the goal of getting others to like us, but we must also be careful to consider the point of view of the other person. Being aware of these strategies is not only useful for better understanding how to use them responsibly ourselves, it can also help us to understand that other people’s behaviors may often reflect their self-presentational concerns. This can, in turn, facilitate better empathy for others, particularly when they are exhibiting challenging behaviors (Friedlander & Schwartz, 1985). For instance, perhaps someone’s verbally aggressive behavior toward you is more about that person being afraid rather than about his or her desire to do you harm.
Now that we have explored some of the commonly used self-presentation tactics, let’s look at how they manifest in specific social behaviors.
Resources used on this page:
Doran, R., Larsen, S., & Wolff, K. (2014). Different but Similar: Social Comparison of Travel Motives Among Tourists. International Journal of Tourism Research, 17(6), 555-563. https://doi.org/10.1002/jtr.2023 under CC-BY-NC-SA license
"Categories of Diversity" in College Success by Amy Baldwin (OpenStax) under CC-BY license