Embedded Files
How to Use this Website - Frequently Asked Questions
Q. Can I pay my assessment online?
A. Yes. Our website links to the PayLease site. This is the payment portal your Association uses and you can pay through their site. If you have any questions during the payment process, please call our billing department at 602-906-4940.
Q. If I have questions about my account, who do I contact?
A. If you have a question about your ledger contact our Customer Care Center at 602-906-4940 or csr@AssociatedAsset.com. If you have a question about a letter you received or about your Community in general contact your Community Manager.
Q. Can other people see information specific to my lot?
A. No, by signing into your community web site with your Username/password, you are the only person who can see your ledger.
Q. If I have questions about the website or want to make a request, who do I contact?
A. You can contact the web administrator by going to the "E-Forms" link under the Contact menu. You will fill out a brief form and it will be emailed to the administrator.
Q. How do I reach AAM, LLC and my community manager?
A. Go to the "Contacts" page to find AAM, LLC's contact information.
Q. If I forget my password what do I do?
A. If you go to the Sign-In page, there is a link that says "If you have forgotten your sign-in name and password..." Click on this link and it will send your login name and password to your email account.
Q. I am a renter, do I have a website account?
A. Renters will have a separate account from homeowners that will allow them to get into certain areas of the website.
Q. How do I receive notices about the community?
A. This website contains a messenger service that allows board members to send you important updates about your community. They will also continue to notify you through mailings.
Q. Can I submit for Architectural Approval online?
A. Yes, you can fill out the paperwork online, but if you have any drawings, plans, brochures or samples that you need to submit with your plans you will still have to send those into the office. To fill out the paperwork, click on E-Forms or use the printable form from the Document Center.
If you have any questions that are not addressed here, please contact your web administrator at webmaster@AssociatedAsset.com.
AZ HOA Management | Privacy Policy | Terms of Service | Rules and Regulations | Site Map
Homeowners association management software by FRONTSTEPS © 2000-2023. All rights reserved.
Page updated
Google Sites
Report abuse