When to contact the HOA Management Company:
Assessment Payments/Questions
Violation Appeals/Questions
Architectural Submissions
Issues with common areas within the community
Graffiti on HOA property
Inquiries about board meetings
Filing a report about neighbors
Gate issues
Pool-related issues
Common area landscaping issues
Inquiring about variances (i.e. street parking, RV parking, etc.)
Interest in joining the Board of Directors or a Committee
When NOT to contact the HOA Management Company:
Emergency situations (fire, medical, criminal, vehicular accidents)
- Call 9-1-1
Pet Noise Complaints (contact the City of Peoria Bark Line)
Pest Control/Removal (contact an exterminator)
School Bus delays (contact DVUSD Transportation Department)
Sonoran Mountain Ranch Community Park (contact the City of Peoria Parks & Recreation Department)
East Wing trail (contact the City of Peoria Parks & Recreation Department)
Missing mailbox key (contact a locksmith)
Mailbox damage (contact the United States Postal Service)
Missing packages or mail (contact the delivery source)
Damage to the barrier at the entrance of Sonoran Mountain Ranch (contact the City of Phoenix)