PRIVACY POLICY

Privacy Policy
Effective date: April 9, 2026

This Privacy Policy explains what data may be processed when using the SmokeZoomGo mobile application (the “App”), for what purposes such data is used, how it is protected, and what control options are available to the user.

By using the App, you confirm that you have read this Privacy Policy. If you do not agree with its terms, please stop using the App.

SmokeZoomGo is intended for personal self-practice, mindful support, self-observation, habit work, motivational support, and sharing personal experience. The App is not a medical device, medical service, diagnosis, treatment, therapy, or a substitute for professional medical care.

1. What data may be processed

1.1. Account and sign-in data

Depending on the sign-in method used, the following may be processed:

• email address;

• technical user identifier;

• information about the sign-in method;

• internal account-related service data necessary for the App’s functions.

1.2. Premium access and subscription data

For Premium features, the following may be processed:

• Premium access status;

• technical data confirming an active subscription or purchase;

• service data necessary to restore Premium access after signing in again, reinstalling the App, or changing devices.

Important: The App does not receive or store the user’s bank card details. Payments and subscriptions are processed through store infrastructure, including Google Play and the App Store.

1.3. Settings and local data

To operate the App, the following may be stored or processed:

• selected language;

• interface theme;

• local user settings;

• service flags and interface states;

• local progress and other local data necessary for the stable operation of the App.

1.4. User-generated content

If the user uses the feed, comments, or other UGC features, the following may be processed:

• text of comments and messages;

• date and time of publication;

• technical identifier of the author;

• author snapshot fields necessary to display the comment;

• service fields necessary for display, removal, visibility limitation, abuse prevention, and moderation.

1.5. Reports, blocking, and community safety

To ensure user safety and comply with platform rules, the following may be processed:

• reports about content or users;

• report reason;

• service records related to report review;

• records of blocked users;

• abuse prevention and spam prevention state necessary to protect community features.

1.6. Technical, quota, and protective data

For stability, security, and service protection, the following may be processed:

• App version;

• operating system version;

• device type;

• crash logs;

• error logs;

• diagnostic events;

• quota state related to use of feed functions;

• abuse prevention state necessary to limit quota circumvention, spam behavior, and other misuse.

1.7. Support requests

If the user contacts support, the following may be processed:

• the user’s email address;

• the content of the request;

• technical information necessary to respond;

• information related to account deletion, reports, subscriptions, errors, or access to the service.

2. What data is not requested as a mandatory part of the core logic

SmokeZoomGo does not require the following as a mandatory condition for using its basic features:

• bank card data;

• medical diagnoses;

• doctor’s prescriptions;

• laboratory test results;

• precise geolocation;

• photos, videos, audio, or phone contacts.

3. Purposes of data use

Data is used only for legitimate purposes related to the operation of the App, including to:

• create and maintain an account;

• provide sign-in, restore access, and support secure authentication;

• provide and synchronize user settings;

• provide Premium access when there is an active subscription or other confirmed entitlement;

• support the feed, comments, reports, blocking, and moderation;

• limit spam, misuse, quota circumvention, and other abusive behavior;

• investigate errors, crash events, and security incidents;

• respond to user requests;

• comply with platform requirements, applicable law, and reasonable service protection measures.

4. User-generated content

Comments, messages, and other text that the user publishes independently are user-generated content.

Such content:

• is created and published voluntarily by the user;

• may be visible to other users within the relevant feature;

• is not considered a medical recommendation, medical advice, or the official position of the developer;

• may be restricted, hidden, removed, or used in moderation review in case of violations of rules, platform policy, or law.

5. Reports, blocking, and moderation

To protect users and comply with platform rules, the App may use mechanisms for:

• reporting content;

• selecting a report reason;

• blocking users;

• limiting content visibility;

• removing content;

• taking other moderation measures in case of violations.

Reports and related moderation records may be stored separately from the user-generated content itself to the extent necessary to review violations, conduct abuse-prevention analysis, protect users, and comply with platform requirements.

6. Third-party services and infrastructure

SmokeZoomGo may use third-party services and platforms, including:

• authentication services;

• cloud infrastructure and databases;

• crash reporting and diagnostic tooling;

• store infrastructure for subscriptions and purchases;

• other technical services necessary for the stable operation of the App.

Such services process data only to the extent necessary to provide their infrastructure functions.

7. Where and how data may be processed

Some data may be stored locally on the user’s device. Some data may be processed on secure server or cloud infrastructure, including with infrastructure providers outside the user’s country, if technically necessary for service operation, security, synchronization, and support.

8. Data retention periods

Data is retained no longer than necessary for the purposes for which it was collected or generated, including:

• maintaining the account and operation of the App;

• providing or restoring Premium access;

• security, abuse prevention, and spam prevention;

• reviewing reports and moderation incidents;

• complying with platform requirements, applicable law, and reasonable audit/security needs.

Local data may remain on the device until the App is deleted, the App data is cleared, or relevant local records are removed by the user or the system.

9. Account deletion and data deletion

If a user has created an account, the user may request deletion of the account and related data through the built-in path in the App:

Settings → Account → Delete account

If the user cannot sign in to the App, the user may also use the external account deletion resource:

https://sites.google.com/view/smokezoomgo/delete-account

or contact:

smokezoomgo@gmail.com

After account deletion is completed, we aim to remove account data and related app-account data, which may include:

• account profile;

• user comments and messages if linked to the deleted account;

• account-scoped quota mirror data and related account state;

• block relations and other account-scoped records where applicable.

Important: deleting an account inside the App does not always automatically cancel a store subscription. If the user has an active subscription through Google Play or the App Store, cancellation is usually handled separately through the user’s account with the relevant platform.

Some limited technical, security, abuse-prevention, legal, or backup records may be retained temporarily after account deletion where necessary for security, abuse prevention, investigation of violations, protection of rights, or compliance with law and platform requirements. Such records are not retained longer than reasonably necessary for those purposes.

10. User rights and options

Depending on available features and applicable law, the user may:

• change App settings;

• remove content published by the user, where such functionality is available;

• request account deletion;

• stop using the App;

• contact support regarding data, security, and account deletion.

11. Age restrictions

The App is intended for users 18 years of age and older.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version shall prevail from the date it is published in the App and/or on the public legal resource.

13. Contact

For privacy, support, account deletion, and legal/compliance matters, you may contact:

smokezoomgo@gmail.com