Delete Account

SmokeZoomGo Delete Account

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SmokeZoomGo — Delete Account

This page explains how to delete your SmokeZoomGo account and what happens to your data after deletion.

Delete your account inside the app

You can initiate account deletion directly inside SmokeZoomGo:

Open Settings
Open Account
Tap Delete account
Confirm the deletion request

If your sign-in provider requires recent authentication, the app may ask you to sign in again before deletion is completed.

Request account deletion by email

If you cannot access the app, you can request account deletion by contacting support:

smokezoomgo@gmail.com

Please send the request from the email address associated with your account, or include enough information for us to identify your account safely.

What data is deleted or removed from active use

When account deletion is completed, SmokeZoomGo may delete or deactivate data such as:

your app account record;
your account-scoped comment quota record;
your comments created in the app;
your blocked-users list associated with the account;
account-scoped app data that is no longer needed for normal account operation.

What may be retained for a limited time

Some limited records may be retained for a limited period where necessary for:

fraud prevention;
abuse handling;
moderation and complaint review;
legal compliance;
dispute handling;
service security and integrity.

These records are retained only as long as reasonably necessary for those purposes.

Subscriptions and purchases

Deleting your SmokeZoomGo account does not automatically cancel any subscription purchased through the App Store or Google Play.

Subscription management, cancellation, billing, and refunds are handled by the relevant app store under its own rules and account settings.

If purchases are restorable on the same store account and platform, access may later be restored according to the store’s policies and the app’s purchase-restore flow.

Processing time

Requests submitted from inside the app are processed immediately when the in-app deletion flow succeeds.

Manual requests sent by email are reviewed and processed within a reasonable time after identity verification.