PRIVACY POLICY

At Sikapp Rolls, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you place an order or interact with us.

1. Information We Collect

We collect the following information when you place an order or send us a message:

• Full Name
  
  

• Contact Number
  
  

• Delivery Address or Pick-Up Location
  
  

• Order Details
  
  

• Payment Information (GCash, bank transfer, etc.)
  
  

• Any messages or instructions you send us
  
  

2. How We Use Your Information

We use your information only for the following purposes:

• To process and deliver your orders
  
  

• To contact you about your order status
  
  

• To confirm payments
  
  

• To provide customer support
  
  

• To improve our products and services
  
  

We do NOT sell, rent, or share your personal information with outside parties for marketing.

3. How We Protect Your Information

We take reasonable steps to keep your information safe.
Your data is:

• Stored securely
  
  

• Only accessed by authorized individuals
  
  

• Used solely for order-related purposes
  
  

We do not store payment details like bank passwords or OTP codes.

4. Sharing of Information

We only share your information when necessary, such as:

• With delivery riders (to complete your delivery)
  
  

• With payment processors (GCash, bank transfer platforms)
  
  

These parties only receive the information needed to fulfill the service.

5. Data Retention

We retain your information only as long as necessary to:

• Complete your order
  
  

• Resolve any issues
  
  

• Maintain transaction records
  
  

You may request for your data to be removed at any time.

6. Your Rights

You have the right to:

• Request a copy of the personal data we have collected
  
  

• Ask us to delete your information
  
  

• Update or correct your order details

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted publicly (e.g., on our Facebook page or website).