Dealing with the Homeless

Dealing with the homeless presents certain problems. The majority of the time a simple polite verbal request given respectively from a distance is enough by those in a uniform. Always issue your warnings and request from a distance AFTER observing an individual. When dealing with the homeless, one is dealing with certain unpredictable factors such as possible mental health issues, drug influences or just simply anger. Be respectful in addressing the homeless, but be firm in your directive as well.

"Sir/Mam, I'm afraid I have to ask you to move along now." Is a far better approach than initially stating "You're Trespassing/Loitering, Get the F*** out of here."

Do not engage in too much small talk however, and never get personal. Ask politely twice before intensifying your statements. Approach your request in more of the tone of "I really don't want to have to call the police." rather than "Move or I'm calling the cops."

If the person refuses to vacate the premises, wishes to argue, or is unresponsive and seemingly unstable, distance yourself, observe, and call the police. Wait until the police arrive, and then explain the situation to the police. Get an incident number and place it in your trespassing report with all other details.

Always maintain a safe distance when dealing with the homeless. Observe and report first, then deter. If the situation has any indication of being unsafe, call for police backup in efforts to remove trespassers and loiterers. There is no need to go hands on in most circumstances.

• Familiarize yourself with the San Diego City homeless resources for your area. They can be found here.

• Another great directory for resources for the homeless is here. Sometimes being able to offer a shelter idea is enough, as often the homeless have not resources to know what is available to them.