Provide personalized virtual assistance to library users in accessing suitable information resources to meet their needs.

a. Online Document Delivery Services

The document delivery service processes articles and book chapter requests from journals, books, e-resources, and other materials available in the Library.

Steps on how to avail document delivery service:

1. Communicate with the librarian or library staff.

2. Send the following details (see Contact Us or Ask-A-Librarian):

   1. Name/Department/Faculty or Student no.

   2. Title of the book/s: chapter or pages to be digitized/scanned. Scanning is limited to one (1) chapter per book.

3. A notification email or instant messaging will be sent to acknowledge the request.

4. The requested document will be sent 3-4 days after the acknowledgment.

b. Index to Online resources and Useful Links

List of online resources and useful links gathered by the Librarian to help students and teachers for instruction, reference and academic purposes

Steps on how to open Index to Online Resources and Useful Links

1. Go to QCN webpage, click Services > eLibrary Services;

2. In the Library webpage, point cursor to E-Resources, then click Open Access by Discipline.

3. The hyperlink of open access sites will be provided.

c. Online Request of Library Materials

Use this service to recommend new items to add in our collection. Note that the service is for QCN students and faculty. All recommendations will be reviewed and evaluated based on certain criteria. A notification will be sent to acknowledge the request.

d. Ask-a-Librarian

Provides answers to reference queries through e-mail and instant messaging. Real-time online help from the librarian-in-charge. Communicate with the librarian through a phone call, email, or chat.

Click the button and make sure to send the following details:

• • Name, Department, Faculty, or Student No. or Email Address.

  • Library inquiry/questions

You can chat or email with us during normal working hours (Monday–Friday, 7:30 AM-4:30 PM). We respond promptly within an hour, except for holidays and weekends. More complex inquiries may take longer to answer, and it is necessary to consult several resources and libraries. Rest assured that you’ll receive updates from time to time.

Privacy Notice. This service requires users to provide personal information such as their full name, department, and email during correspondence. The information collected shall be used solely for the purpose of the reference inquiry and shall not be transferred to other parties or entities that are not necessary for the transaction.

- Ask-a-Librarian -

Can’t find it or are not sure what you need? Contact us to connect with someone who can help.