PropertySUPERS

Offering the most thorough and consistent short term rental cleaning and staging protocols in the industry - applying a proprietary 3-step protocol to ensure consistent 5-star ratings developed and perfected by experienced award winning STR hosts.

This unique STR service company partners with remote hosts who list their own properties and need local boots on the ground. More than a cleaning company, propertySUPERS successfully manages the cleaning, staging, guest relations, simple home maintenance, and supplies procurement for the most sought after vacation rental properties in the mountains of NC.

PropertySUPERS is NOT a property management company, this innovative hospitality service company partners with STR owners who have a fully vested interest in knowing and running their business. Seeking active short term rental hosts looking for 5-star support services.


Presently serving a 30 minute radius of Hendersonville, North Carolina

828-513-0793

428 Kanuga Rd, Hendersonville, NC

PropertySUPERS headquarters and training center is located on "Busy Bend" -
just around the corner from Hot Dog World, and across the street from Dry Falls Brewing

office hours by appointment - daily availability by phone 8am-8pm

⭐⭐⭐⭐⭐ propertySUPERS Services

PropertySUPERS' “super powers” are impeccable attention to detail, uncompromising standards, and on-time reliability. Their clients are short term rental owners who expect nothing less than 5-star service and accommodations for themselves and their guests.

After six years of 100% 5-star reviews from their personal vacation rental property, the owners offer their hospitality services that include:

  • Comprehensive Interior Cleaning

  • Organization/Staging

  • Supplies Procurement

  • Guest Relations

  • On-call Contact

  • 24-7 Emergency Mitigation

CLEANLINESS, ORGANIZATION, AND SAFETY PROTOCOLS ARE CRUCIAL IN ESTABLISHING AND UPHOLDING THE STR OWNER'S REPUTATION AND ATTRACTING NEW GUESTS.

What is a Hospitality Technician?

Hospitality Cleaning involves extensive responsibilities by individuals trained in the practical applications of guest hygiene and safety. More than a "cleaner" PropertySUPERS' technicians are trained to attend to details not only for aesthetics but for the safety and comfort of the guests, and for the property owner's peace of mind. The company seeks detail oriented individuals from all walks of life. The ideal hospitality tech is self-motivated, a team player, flexible, follows protocols meticulously, is guest-centric and tech savvy.

Hospitality Technicians are the lifeblood of the STR industry and at PropertySUPERS they are compensated accordingly.

The key to delivering excellence is the company's "People-First" culture. PropertySUPERS truly cares about their hospitality techs; who they are as individuals, why they choose to spend a big part of their day tediously restoring homes, and the founders are thankful they can trust each to show up on time, everytime, and perform their jobs to exacting levels that only hospitality cleaning demands. Being a people-first culture also means compensating well for the excellence the company requires.

PropertySUPERS is an equal opportunity and living wage employer. Interested in training as a hospitality technician? Contact us!

REST ASSURED EVERY TEAM MEMBER OF PROPERTYSUPERS IS PROTECTED UP TO $2 MILLION DOLLARS IN LIABILITY COVERAGE

Guest Reviews from Various Partner STRs

"We really appreciated how clean the house was - way different than some other vacation rentals we have stayed in the past."

"Cleanliness was above and beyond. There is a local contact who responds quickly to any questions."

"The cottage is welcoming, clean and well appointed."

"The home was sparkling clean and they were so thoughtful making our fur baby feel welcomed! 10/10 would recommend!"

"The house has been freshly remodeled very tastefully. It is spotless inside and has a nice front porch and back porch and yard. "

"Amazing home with perfect location. Checkin was extremely easy and the house was sparkling clean. Would definitely recommend this home to anyone."

"I appreciate Donna and Keith being readily available to answer any questions we had. The house was very clean and conveniently located to downtown restaurants and grocery stores."

"Great stay at a beautiful home! Absolutely spotless and great location close to downtown Hendersonville!"

"This super cute bungalow exceeded my expectations with sparkling clean space and nice quality linens and new furnishings. Great comfy design."

Join our wait list. We are presently partnering at capacity.

October 2022 - Unfortunately we are not able to partner with more hosts at this time. If you're interested in our services, please call to discuss your needs, and we will contact you when we have availability. Are you currently hosting? Do you have a cleaning team in place? Are you struggling with communication, consistency, and/or scheduling?

CONTACT US TO DISCUSS ENROLLING YOURSELF OR YOUR TEAM IN SPARKLE ACADEMY

We're on a mission to to raise standardized practices and protocols in the STR cleaning industry, not just locally, but throughout the southeast, nation, and even worldwide! Send us an email to be contacted about our free round-table discussions held at our training center on hospitality cleaning standards and how to build a winning service team.



select the image below to scroll through some of our partner properties

August 2022 - PropertySUPERS was Identified as of one of the leading STR Cleaning Specialists in the nation. More than cleaners - the PropertySUPERS teams are facilitators of incredible guest experiences!

Learn our 5-Star Service Secrets

Beginning November 2022 we will be hosting free round-table informational sessions on Hospitality Industry Cleaning Standards for existing and potential STR hosts. Learn the difference between residential cleans and restorative cleans, key questions to ask potential cleaners, setting standards and expectations, and how to build a winning service team for your short term rental.

We will also be offering sessions for cleaners and entreprenuers interested in building and growing their own STR Hospitality Partners business. The multi-billion dollar STR lodging industry is still in its infancy. Learn of the incredible potential of owning your own STR service company and if this industry is a good fit for you.