Offering the most thorough and consistent short term rental cleaning and staging protocols in the industry - applying a proprietary 3-step protocol to ensure consistent 5-star ratings developed and perfected by experienced award winning STR hosts.

This unique STR service company partners with remote hosts who list their own properties and need local boots on the ground. More than a cleaning company, propertySUPERS successfully manages the cleaning, staging, guest relations, simple home maintenance, and supplies procurement for the most sought after vacation rental properties in the mountains of NC.

propertySUPERS is NOT a property management company, they partner with STR owners who have a fully vested interest in knowing and running their business. Seeking active short term rental hosts looking for 5-star support services.

Presently serving a 30 minute radius of Hendersonville, North Carolina


NEW! Beginning August 1, 2022 visit us at our new location

428 Kanuga Rd, Hendersonville, NC

"Busy Bend" - just around the corner from Hot Dog World, and across the street from Dry Falls Brewing - office hours by appointment - daily availability 8am-8pm

⭐⭐⭐⭐⭐ propertySUPERS Services

PropertySUPERS' “super powers” are impeccable attention to detail, uncompromising standards, and on-time reliability. Their clients are short term rental owners who expect nothing less than 5-star service and accommodations for themselves and their guests.

After six years of 100% 5-star reviews from their personal vacation rental property, the owners offer their hospitality services that include:

  • Comprehensive Interior Cleaning

  • Organization/Staging

  • Supplies Procurement

  • Guest Relations

  • On-call Contact

  • 24-7 Emergency Mitigation


What is a Hospitality Technician?

Hospitality Cleaning involves extensive responsibilities by individuals trained in the practical applications of guest hygiene and safety. More than a "cleaner" PropertySUPERS' technicians are trained to attend to details not only for aesthetics but for the safety and comfort of the guests, and for the property owner's peace of mind. The company seeks detail oriented individuals from all walks of life. The ideal hospitality tech is self-motivated, a team player, flexible, follows protocols meticulously, is guest-centric and tech savvy.

Hospitality Technicians are the lifeblood of the STR industry and at propertySUPERS they are compensated accordingly.

The key to delivering excellence is the company's "People-First" culture. propertySUPERS truly cares about their hospitality techs; who they are as individuals, why they choose to spend a big part of their day tediously restoring homes, and the founders are thankful they can trust each to show up on time, everytime, and perform their jobs to exacting levels that only hospitality cleaning demands. Being a people-first culture also means compensating well for the excellence the company requires.

propertySUPERS is an equal opportunity and living wage employer. Interested in training as a hospitality technician? Contact us!


Guest Reviews from Various Partner STRs

"We really appreciated how clean the house was - way different than some other vacation rentals we have stayed in the past."

"Cleanliness was above and beyond. There is a local contact who responds quickly to any questions."

"The cottage is welcoming, clean and well appointed."

"The home was sparkling clean and they were so thoughtful making our fur baby feel welcomed! 10/10 would recommend!"

"The house has been freshly remodeled very tastefully. It is spotless inside and has a nice front porch and back porch and yard. "

"Amazing home with perfect location. Checkin was extremely easy and the house was sparkling clean. Would definitely recommend this home to anyone."

"I appreciate Donna and Keith being readily available to answer any questions we had. The house was very clean and conveniently located to downtown restaurants and grocery stores."

"Great stay at a beautiful home! Absolutely spotless and great location close to downtown Hendersonville!"

"This super cute bungalow exceeded my expectations with sparkling clean space and nice quality linens and new furnishings. Great comfy design."

select the image below to scroll through some of our partner properties

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Western North Carolina's #1 Short Term Rental Cleaning Specialists are a perfect fit for remote hosts and local hands-off hosts who seek professional and proven Hospitality Partners.

More than cleaners - the PropertySUPERS teams are facilitators of incredible guest experiences!

Learn our 5-Star STR Secrets

Beginning November 2022 we will begin hosting FREE seminars for STR hosts, STR prospective hosts as well as for STR cleaners and prospective cleaners. We will be sharing our cleaning precepts and practices and how we have not only maintained a 5-star rating while partnering with 40+ clients, but why we've also been recognized as one of the leading STR service providers in the nation! Gain insight and learn professional tips to provide an exceptional guest experience beyond cleaning. Interested? SEND US AN EMAIL to be added to our waiting list. Looking forward to meeting and sharing with you! donna and Keith