Why Canon say another computer is using the printer?

If an error message appears, another computer is using the printer when you want to print anything; then you are not alone. A large number of persons have reported it. The good news is that it is fixable. The first step is to restart your printer and reconnect it to your computer. Don't worry if it doesn't work; this article offers six alternatives to consider. It's possible that you won't have to try all of them. Instead, work your way down the list until you discover one that suits your needs.

Here are a few steps to resolve the issue of canon another computer is using the printer-

It's possible that reinstalling the printer drivers on your computer will fix the problem. Please restart your computer and printer before reinstalling. Please click here to proceed to the PIXMA MG5420 Drivers & Software page when restarted. Follow the steps given below”:

  1. Check that the operating system identified in the "OPERATING SYSTEM" drop-down menu is correct. If it isn't solving canon, another computer is using the printer, then choose your operating system from the drop-down menu.


  1. Next, click the MINI MASTER SETUP file by clicking the red arrow next to the "DRIVERS" section. A red DOWNLOAD button will display when you do so. Check the box underneath the DOWNLOAD button to begin the download, then click the red DOWNLOAD button. The length of time it takes to download a file depends on the speed of your Internet connection and the size of the file you're downloading


  1. Update the driver for your printer- Another computer is using the printer may be caused by an outdated or defective printer driver. If the methods above do not address the issue of the printer saying another computer is using the printer, then to update your printer driver, go to Device Manager. To open the Run box, press Windows+R., and Click OK after typing devmgmt. MSc.


  1. Make sure Windows is up to date- Some people find that changing their operating system solves their printer problems. Follow these steps: In the Windows search box, type update and then select Check for updates or Windows update.


  1. Examine your computer- If the following techniques fail and your printer problem is caused by malware, you may perform a scan with Windows Defender by typing windows defender into the Windows search box.

Please double-click the MINI MASTER SETUP file after downloading it to reinstall the drivers on your PC, and the issue of another computer is using the printer Canon mx920 will be solved.


The answers to the problem of another computer using the printer are listed above. The steps are easy and effective if solved correctly.