Check if printer is ON and connected properly.
Make sure printer and computer are on the same Wi‑Fi network.
Remove paper jams and check ink/toner.
Set printer as Default Printer.
Clear print queue to remove stuck jobs.
Restart: Printer → Computer → Wi‑Fi Router.
Set as Default Printer
Go to Settings → Bluetooth & devices → Printers & scanners.
Select your printer → Click Set as default.
Clear Print Queue
Open Print Queue → Cancel all pending jobs.
Run Troubleshooter
Settings → System → Troubleshoot → Other troubleshooters → Printer → Run.
Restart Print Spooler
Press Win + R → type services.msc.
Find Print Spooler → Right‑click → Restart.
Reconnect Printer
Remove printer → Re‑add using Add device.
If Wi‑Fi doesn’t work, try connecting with USB.
Set as Default Printer
Go to System Settings → Printers & Scanners.
Select printer → Choose as Default.
Clear Queue
Open Print Queue → Cancel all jobs.
Reset Printing System
Right‑click printer list → Reset printing system → Add printer again.
Check Driver Type
While adding printer, choose AirPrint or Vendor Driver.
If features are missing, install official driver.
USB Test
Connect printer with USB and try printing. If it works, the issue is Wi‑Fi.
Ensure printer and computer are on the same Wi‑Fi network.
Use 2.4 GHz Wi‑Fi for better range.
Restart Wi‑Fi router and printer.
Add printer by IP Address (works for both Windows and Mac).
Use WPS button (if available) to reconnect printer to router.
Update printer drivers and firmware from official website.
Print a test page after fixing connection.
If problem repeats, assign a static IP to printer in router settings.
Q1: Why does my printer keep going offline?
A: Weak Wi‑Fi, outdated drivers, or Windows auto-managing default printers can cause it. Fix by setting default, updating drivers, and reconnecting to network.
Q2: Why is my printer not printing even if it’s online?
A: Clear print queue, check ink/toner, and confirm correct paper settings.
Q3: How do I stop Windows from switching printers?
A: Go to Printers & scanners → Turn OFF “Let Windows manage my default printer.”