How to Resolve Xerox B310 Laser Printer Offline Error? (Full Guide)

Xerox printers going offline is a common issue. So, if you find your printer in offline mode, this blog will help you understand the right methods to fix this problem and start printing again. The common reasons behind a Xerox printer offline include firmware problems, outdated printer drivers, issues with print spoolers, paper jams, and many other issues.

Therefore, you must analyze the root cause of your printer issue and then work on its resolutions accordingly. In this blog, you will find the five best methods to resolve the Xerox B310 laser printer offline problem. So, let’s begin with the methods.

Solution 1: Check Your Ethernet Cable and Network

The first step is to check for your printer’s connectivity. As the printer issues result from a weak connection, you must verify it. Follow the steps given below:

To start, check your Ethernet cable and ensure it’s not damaged.
Remove the Ethernet cable from your printer and router and check if the connection is not loose.
Now, reconnect your cable to the printer and router, and let it fix correctly.
After that, ensure that your router’s light is lit.
In case of a wireless connection, check if the Wi-Fi option says connected.
Also, make sure that your printer and computer are connected to the same wireless network.

Finally, your Xerox B310 laser printer will get back to online status. If it doesn’t happen, you can follow the other methods.

Solution 2: Modify Xerox Printer Settings

If your printer is offline, your Printer settings might be the reason behind it. So, check out the steps below to learn to change the settings.

In the first step, go to the Control Panel on your Windows PC.
Go to the drop-down menu and select the Devices and Printers option.
Now, head to Printers and scanners, right-click on your printer, and select it.

After that, check if the “Use Printer Offline” option is ON.

If you see it checked, uncheck it.

This is how you can fix the Xerox printer offline issue. Now, let’s check out the next method to fix this error.

Solution 3: Reinstall Your Printer

When your printer goes through some glitches, it may go offline. In order to fix this problem, you should uninstall and reinstall your printer on your device. Now, check the steps below to do this:

In the first step, head to the Settings on your Windows PC.
Then, select the Printers & Scanners option.
Now, select your Xerox B310 laser printer from the list.
After that, select the Remove Device option.
Next, choose the Yes option when the confirmation window appears.
In the next step, move on to the Printers & scanners page again.
Afterward, hit the Add a printer or scanner option.

From the on-screen list of printers, select your printer’s name.
Last, select the Add Device option.

This is exactly how you can fix the Xerox printer offline error easily. Let’s move ahead to learn how to bring a Xerox printer offline to online.

Solution 4: Clear the Print Spooler

In this method, you need to clear your printer’s print spooler to fix the printer’s offline error. Let’s check out the steps below:

To start, press the Windows and R keys together to open the Run dialog.
Then, type “services.msc” and hit the OK button.

Now, check for the Print Spooler option on the opened window.
Right-click on the Print Spooler option.
After that, choose the Stop option.

Next, press the Windows and E keys simultaneously.
Then, launch the Printers folder on your computer.
In the next step, choose all the files from that folder and delete them.
To continue, go back to the Print Spooler option and right-click on it.
Thereafter, select Start to restart the print spooler service.
Finally, restart your computer and check whether the issue is resolved.

That’s how you will get rid of the Xerox printer offline error. If these methods don’t work for you, let’s try more methods, which are mentioned below.

Solution 5: Disable SNMP

If there is an issue with SNMP, your printer may show an offline error. Hence, you need to turn off this setting on your computer. Let’s check it out here:

First of all, head to the Start icon and launch the Control Panel.
Then, choose the Devices and Printers option.

Now, right-click on your printer when you see it on the screen.
Next, choose the Port tab and choose the TCP/IP Port option.
Then, proceed with the Configure Port option.
In the next step, check if the SNMP option is checked.
If it is checked, you should uncheck it.
Afterward, hit the OK button to implement the changes.
Lastly, restart your Windows system.

Finally, you will get your Xerox B310 laser printer online once again. Let’s check out the last method now.

Frequently Asked Questions

Question

Why Is My Xerox Printer Offline?

If your printer is offline, there could be several reasons behind it, including incorrect printer settings, outdated printer drivers, paper jams, poor internet connection, etc. To fix this issue, you will need to work on these errors.

Question

How to Change Xerox Printer From Offline to Online?

To bring your printer online once again, you need to follow several methods. For instance, you should check your internet connection and cable connection. Plus, you can verify if your printer settings are correct or if the paper tray is not overflowing. Moreover, make sure that the printer drivers are up to date.

Question

What Should I Do if My Xerox Printer Is Still Offline?

If your printer is still offline despite all efforts, then try to uninstall and reinstall it on your computer. This method may work when all the other methods fail. Moreover, you can also talk to your internet provider if there is any issue with the network connection.

Source: How to Resolve Xerox B310 Laser Printer Offline Error

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