How Can I Fix My Samsung M3370FD Printer Offline Error? (Easy Steps)

Are you seeing an offline error message on your Samsung printer or computer? It’s a common issue that frustrates many users. It becomes even more confusing when the printer appears to be working fine but still displays an offline error. That’s why you need the right solution to fix the root cause. In this blog, I will share a few easy methods to help you resolve the issue and get back to printing.

Having used the Samsung M3370FD printer for years, I have encountered and fixed this issue multiple times. Based on that experience, I will walk you through the exact methods I have used to bring the printer back online.

What Does a Printer Offline Error Mean?

A printer being offline indicates that it’s not connected to the device, such as a computer. Whether it’s connected via USB or Wi-Fi, an offline error can occur if the connection isn’t stable. This error can occur for several reasons, including an incorrect connection, outdated printer drivers, or incorrect printer settings. By working on the main causes, you can rectify the problem easily and quickly.

4 Best Ways to Resolve Samsung Printer Offline Error

When your Samsung M3370FD printer shows an offline error, start with basic methods and move to advanced troubleshooting methods. Sometimes, it can be fixed with a simple reset, and other times it needs an advanced solution such as a driver update and settings reset.

Basic Solutions

Method 1: Check the Printer’s Connection

It should be your primary method for fixing the offline error on the printer. Use the steps below to check the connection:

• Ensure the printer is securely connected via USB and plugged into a working power outlet.

• Ensure that the printer and your operating system are linked to the same network in case of a wireless connection.

• Try using a different power outlet, as a faulty socket can cause the offline error.

Check if the issue disappears from your computer or printer. If the issue persists, use the next methods.

Method 2: Set the Printer as Default

If your printer is not set as a default device, it shows certain issues, including an offline error. Use the steps given below to set your printer as the default device.

• Press the Windows key on the keyboard and search for Settings.

• Select Bluetooth & Devices option under Settings, and select Printers & scanners.

• Click your Samsung M3370FD printer from the list of devices.

• Next, click on the Manage option.

• Then, click on Set as default under the Printer option.

Once the Samsung printer is set as the default, your computer will prefer it for all printing tasks.

Advanced Solutions

Method 1: Update the Samsung Printer Drivers

If the drivers of your printer model are out of date, it may cause a printer offline error. In this situation, you should update them using the steps below.

Note: Printer drivers are software programs that manage communication between your printer and computer.

• Press the Windows and R keys on the keyboard to open the Run box.

• Enter devmgmt.msc in the search bar and press Enter to open the Device Manager.

• Locate your printer under the Print Queues section.

• Right-click on your Samsung printer and select the Update driver option.

• Select the “Search automatically for updated drivers” option.

• Now, the computer will start looking for an updated version of the drivers and install them.

That’s how to get the latest printer drivers on your computer. Once you do it, your Samsung printer will get back online.

Method 2: Restart the Print Spooler Service

The print spooler service is a feature on the Windows computer that handles the printing task. If this service fails, your printer may show an offline status. Learn how to restart this service.

• Click the Windows icon on your computer’s taskbar at the bottom left and search for Services.

• Scroll down on the Services page and search for the Print Spooler option.

• Right-click on that option and select Properties.

• Click the Stop button on the window and wait for a few minutes.

• Next, click the Start option to restart the print spooler.

After restarting the print spooler, your Samsung M3370FD printer will get back online again.

Final Words

You understand "How to get the Samsung printer online from an offline status". This issue is quite common with Samsung printers. When this issue happens, the printer stops printing, and its Wi-Fi light also turns off. In this situation, you’re required to follow the methods I’ve explained in this blog. I always recommend these methods to my friends, neighbours, and family members to fix this issue. And I hope that they will work in your case too. 

Frequently Asked Questions

Question

How Do I Get My Samsung Printer Back Online?

Follow the following methods to get your printer back online:

● Check the printer’s connection with the device. 

● Restart the computer and the printer. 

● Set the printer as the default printer. 

● Disable the antivirus and firewall software temporarily

Question

What Makes My Samsung Printer Go Offline?

There are many reasons behind an offline Samsung printer. For instance, incorrect printer settings, outdated printer drivers, connectivity issues, and other minor issues. Sometimes, it can also happen when the antivirus or firewall software is interfering with your printer’s connection. 

Question

Is Wi-Fi Causing Samsung Printer to Go Offline?

Yes, a weak or unstable Wi-Fi connection might be contributing to the printer’s offline issue. When the internet connection is not within the required range, it creates a problem with the printer’s functionality and stops it from printing and performing normal tasks.

Source: How to Fix My Samsung Printer Offline Error