The Executive Director UMRA discussed quite a number of issues while alluding to the need for other MFIs to borrow a leaf from PCL's ISO certification.

"Majority of the institutions in Uganda are licensed as Tier 4 Microfinance institutions but have not had their systems Certified,  this derails all our efforts of having institutions deliver quality services and products to the public." She said before officially unveiling the ISO certificate to Platinum credit Uganda.