PLATINUM CREDIT IS NOW A FULLY ISO CERTIFIED COMPANY
Principles of Quality Management
Customer Focus: Meet customer needs and expectations determine levels of customer satisfaction/dissatisfaction. Endeavor to exceed customer expectations.
Leadership: Establish unity of purpose and engage people in achieving quality objectives.
Engagement of People: Focus on competency empowered and engage people in delivering value. Identify and manage human factors of workplace.
Process Approach: Systematically Identify and manage the process employed. Understand activities and manage it as interrelated processes to get consistent predicted results.
Improvement: Ongoing Focus on Improvement – to react to changes in its internal and external conditions, to create new opportunities..
Evidence-based Decision Making: effective decisions that produce desired results are based on the analysis and evaluation of data and factual information.
Relationship Management: For sustained success, organizations manage their relationships with external providers and interested parties. Such relationships will enhance the ability to create value and compliance to legal & other requirements.
Why is a Quality Management System important?
BENEFITS OF IMPLEMENTING ISO 9001:2015 QMS
Meeting customer requirements
Establishing confidence to customers and stakeholders
Marketing advantages – recognition / publicity
Capability for consistently producing products and service
Increased quality awareness & motivation.
Improved performance – quality, operation, costs
Foundation for quality improvement / TQM
Reduction in customer assessments
Reduced liability risks
Enhance Communication Throughout The Organization
Encourage Clarity Of Responsibility And Accountability
Standardize The Way Things Are Done, Reducing Variability And Making It Easier To Solve Problems
Foster Continual Improvement As An Institutionalized Core Value And Provide A Platform For Moving To Performance Excellence.
Improve The Organization’s Ability To Fully Understand And Meet The Customer Requirements In A Consistent Manner
Clarify The Goals And Objectives Of The Organization
Align All Employees And Processes To Meet Objectives
Improve Bottom-Line Performance By Enhancing Revenue Costs And Create A Competitive Advantage
Check out the internal Values of this Certification
Increased quality control
Improved operational efficiency and cost-savings
Continuous improvement process
Mobilize resources and improve internal efficiency
Better risk management and financial control
Aid organizational dynamics to react quickly in new situations
Compliance to regulatory requirements
What do we Need to do?
This individual (at top management level) will be responsible for coordinating all the QMS Activities in the organization.
This team will be active in the design and development of the QMS and participate in the on going operation of the system.
This team (usually top management) will be providing the oversight, direction and guidance for the development and implementation of the QMS.